Revenue Operations Systems Manager
Revenue Operations Systems Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 81200 - 101500
1 Vacancy
Job Description
At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner. Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs nonprofits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilitiesand were just getting started!
The Revenue Operations team is seeking an operational allstar to serve as an important bridge connecting with our GTM teams across Sales Success Marketing and Enablement. The Revenue Operations Systems Manager will play a critical role in crossfunctional initiatives and projects from inception to completion by identifying both shortterm and longterm enhancements in our operational processes. If youre looking for an area to grow strategize through data analysis and see your impact as an analyst on a daily basis then this role is for you!
What youll do:
- Drive operational excellence across GTM functions by implementing and overseeing efficient revenue processes.
- Collaborate with Marketing Sales and Customer Success stakeholders to analyze challenges optimize processes and build solutions that support business growth.
- Design and implement advanced Salesforce configurations including flows validation rules and complex assignment rules to solve complex business problems.
- Troubleshoot and resolve system issues and support daytoday operational requests using a JIRA ticketing system.
- Define and document processes and standard operating procedures for the GTM organization. Create and maintain technical documentation to support new or updated solutions.
- Build and maintain reports and dashboards to support various GTM teams. Maintain Salesforce data integrity ensure the accuracy of key reports and develop and maintain integrations between Salesforce and thirdparty systems to ensure seamless data flow.
- Identify opportunities to drive revenue growth through gotomarket strategies customer lifecycle optimization and operational efficiencies throughout the customers journey.
- Support Revenue Teams in reaching their goals across multiple geographies
Who you are:
- Minimum of 5 years of related experience in revenue operations sales operations marketing operations or general business operations. Prior experience in a SaaS environment is highly preferred.
- Minimum 2 years of Salesforce administrative experience and Salesforce Certified Administrator certification are required; additional Salesforce certifications (e.g. Advanced Administrator Platform App Builder Business Analyst etc. and/or certifications in related business systems are preferred.
- Bachelors Degree in Business Administration or a related field; prior experience supporting operations and systems for GTM teams across various international regions is strongly preferred.
- Ability to create technical and process documentation to support new functionality or process enhancements.
- Advanced proficiency in Microsoft Excel or another business intelligence (BI) or analysis tool is preferred.
- Strong analytical process design problemsolving and project management skills.
- Strong communication and interpersonal skills with proven ability to collaborate with a variety of business stakeholders to understand their needs and communicate updates/solutions.
- Selfstarter with the ability to manage multiple priorities concurrently.
- Knowledge of sales methodologies and metrics as well as experience working with B2B SaaS sales teams (including BDRs and sellers) is strongly preferred.
- Knowledge of B2B SaaS marketing metrics and best practices is strongly preferred.
Pay Transparency All Full Time Employees
$81200 $101500 USD
Why Youll Love Us:
- We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses nonprofit organizations and community groups.
- Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and wellbeing of you and your family
At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate inperson participate in live trainings and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any feebased referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Required Experience:
Manager
Employment Type
Full Time
