Client Strategist
Client Strategist
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$ 85000 - 95000
1 Vacancy
Job Description
Location: Remote within the US
Reporting Into: Sr. Client Strategist
Compensation: $85000$95000 base salary plus a target variable based on qualifications and experience.
About Ceros
At Ceros we believe that creating powerful digital experiences is essential for helping organizations tell their stories and differentiate their brands. In a world where buyers are inundated with endless digital noise its critical for brands to deliver experiences that inspire educate and make a lasting impact on the audiences that matter most.
Our nocode content creation platform empowers businesses to transform the buying journey with rich interactive experiences that capture the attention of buyers and drive enduring business outcomes. The platform makes it faster easier and more costeffective to create premium digital experiences allowing businesses to scale it across their gotomarket programs.
Today Ceros powers some of the most engaging experiences on the web. In 2023 alone interactive content created with Ceros from websites to landing pages and pitch decks to case studies was viewed more than half a billion times with over 3 million comments added using MarkUp our visual collaboration tool.
Working at Ceros means making an impact at scale. Our products and services are beloved by over 500000 users and leveraged by leading brands including Workday Colliers Getty McKesson and McKinsey. Ceros is backed by toptier investors including Sumeru Equity Partners Grotech Ventures Greycroft and Starvest Partners.
The Role
As a Client Strategist at Ceros youll partner closely with our Customer Success Managers (CSMs) and clients to accelerate timetovalue drive early and sustained product adoption and help clients realize ongoing success with the Ceros platform. Youll serve as a thought partner to our customers and internal teamsdelivering 1:1 marketing and design strategy sessions inperson workshops and content planning engagements that unlock performance across the full customer lifecycle.
This role reports to our Senior Strategist and helps scale her impact across more clients fasterwhile also developing repeatable programs and assets that benefit our wider customer base.
Key Responsibilities
- Lead strategy sessions and workshops (virtual and inperson) focused on content planning client onboarding momentum and driving higher platform adoption and customer retention.
- Partner with CSMs to accelerate early adoption deepen usage and drive retention
- Contribute to onboarding engagements like Kickoff Calls and roadmap alignment discussions
- Help clients make progress on the Customer Impact Model (Full Funnel approach Process Form and Function frameworks etc.
- Translate learnings from client work into repeatable onboarding assets toolkits and success plays
- Identify opportunities to improve our strategic approach across client segments collaborating closely with CSMs Support and Educate teams
The Impact Youll Drive
- Faster onboarding and timetovalue for clients
- Increased product adoption and higher usage
- Clearer ROI for client stakeholders
- Higher gross retention across supported accounts
Practical stuff we anticipate you having
- 35 years of experience in digital strategy marketing strategy design or consulting roles at a SaaS or creative technology company
- Strong facilitation and presentation skills (both virtual and inperson)
- Ability to translate abstract business goals into actionable content strategies
- Comfort navigating ambiguity and developing repeatable frameworks from custom work
- Experience collaborating crossfunctionally with CS Product and Marketing teams
- Creative strategic thinker with a bias for action
- Strong written and verbal communication skills
- Strong understanding of UX/UI principles and has the ability to guide design conversations with confidence
Key Things to Know
- This is a fulltime position
- This is a remotefirst role
- Travel may be required for client workshops or events (up to 30
- Use of personal cell phone is required
Benefits
Stock options
Premium health insurance*
401K matching*
Paid parental leave: 16 weeks for primary caregivers 4 weeks for secondary caregivers
Flexible vacation days
Paid Sick days
Stipend for your home office setup
Excellent gear (Macbook Air external monitor etc.
Stipend towards experiences in which Cerosians can collaborate educate and create social connections with one another
Unlimited access to coworking spaces around the globe
*Varies based on location
Please be aware of fraudulent job offers. Ceros will never request payment banking details or sensitive personal information during the hiring process. All official communication will come from a @ domain or from our Greenhouse email account. If you receive a suspicious message do not respond and report it to . This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed.
At Ceros we are deeply committed to the recruitment retention and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.
As an equal opportunity employer we prohibit any unlawful discrimination against a job applicant on the basis of their race color religion veteran status parental status gender identity or expression transgender status sexual orientation national origin age disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Employment Type
Full Time
