Digital Coordinator
Digital Coordinator
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Job Description
- Full Time Max Term Role through to December 2025
- Location: Flexible State Location with Work from Home Options!
- Great Salary of $81000 Super NFP Salary Packaging Benefits
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out more about us and our purpose.
Your opportunity
Ready to craft digital experiences that truly change lives
Mission Australia is searching for a creative detaildriven Digital Coordinator to help us build a stronger more connected future. In this newly created contract role you wont just manage content youll shape stories enhance journeys and bring our digital vision to life. Working handson with our Optimizely Content Management System and broader marketing tech ecosystem youll execute content migrations support web campaigns and drive UX improvements and SEO optimisation. Every click every scroll every interaction you touch will help us drive realworld impact.
If youre excited by the idea of blending creativity technology and purpose and growing your career along the way this could be your next great adventure.
Your key responsibilities will be to:
- Oversee the full content lifecycle in Optimizely Content Management System ensuring alignment with brand Search Engine Optimisation (SEO) User Experience (UX) and accessibility (WCAG) standards
- Enhance content with rich media elements (graphics video and interactive components) to improve engagement
- Conduct content audits to identify and resolve gaps outdated materials and Search Engine Optimisation (SEO) opportunities
- Implement metadata tagging and structured formatting for searchability and discoverability
- Work within Mission Australias evolving Marketing Technology stack ensuring Content Management System Digital Asset Management Content Marketing Platform and Data Platform contribute to personalised and datadriven digital experiences
- Assist in configuring contentdriven user journeys ensuring the right content reaches the right audience at the right time
- Collaborate with fundraising and marketing teams to align content with automation behavioural triggers and dynamic content strategies
- Ensure content and assets (text images videos) are optimised for web mobile and accessibility improving user engagement and performance.
- Monitor content performance using Google Analytics 4 (GA4 and Optimizely Data Platform insights recommending datadriven improvements
- Support digital campaigns Electronic Direct Mailouts and website enhancements with content and refinement ensuring alignment with Urchin Tracking Module structure and governance for accurate tracking and performance insights
- Contribute to the documentation of workflows best practices and training materials for internal teams
- Identify and implement efficiencies in content workflows optimising how digital content is planned created and managed
Requirements for success
- Tertiary qualification in Communications Marketing Digital Media or related field; or equivalent relevant experience
- 25 years experience in digital content management web publishing or a related role.
- Experience managing Content Management System or Digital Experience Platforms (DXP) and working with Digital Asset Management and Content Marketing Platform tools
- Handson experience optimising web content for Search Engine Optimisation User
- Experience with and accessibility (Web Content Accessibility Guidelines)
- Experience with content formatting metadata tagging and structured content workflows
- Exposure to content personalisation audience segmentation and automation tools (e.g. Optimizely Data Platform)
- Familiarity with Google Analytics 4 (GA4 and Google Tag Manager (GTM) for content performance monitoring
- Excellent communication skills with the ability to interpret and action digital content briefs ensuring accuracy consistency and brand alignment.
- Highly organised proactive adaptable and detailoriented with the ability to prioritise multiple tasks and deadlines
Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
Find out more about a career with Mission Australia.
Your benefits
- Rewarding work every day you know youre making a real difference
- Notforprofit salary packaging reducing your tax (details via AccessPay
- Free external confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
How to apply
Click Apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you
Required Experience:
IC
Employment Type
Full-Time
