HR Generalist Fulfillment Centers
HR Generalist Fulfillment Centers
Posted on :
30-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-04-2025
Job Description
At Backcountry our mission is to connect people to their passions. Our four online storesBackcountry Competitive Cyclist MotoSport and SteepandCheapaim to supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor products superior shopping experience personalized Gearhead expertise lightningfast and accurate fulfillment and inspirational informative and communitycentered content.
Backcountry is seeking a proactive and resourceful HR Generalist to support our Backcountry Fulfillment Center in Christiansburg VA (on site). This role goes beyond traditional HR administrationits a strategic partner to our Fulfillment Center (FC) leaders focused on employee experience operational excellence and leadership development. The HR Generalist will play a vital role in supporting crossfunctional collaboration driving retention and strengthening our culture through training and analytics.
This role is challenging above and beyond the daytoday responsibilities youll have a big role within a fastpaced team.
This position will report into the Sr. HR Manager & Benefits
What you get to do every day:
- Partner closely with FC leadership to ensure HR is actively supporting operations and involved in daytoday decisionmaking.
- Establish clear ownership and crosstraining initiatives between facility leaders measured by response time accuracy and employee satisfaction indicators (e.g. engagement survey results retention communication flow).
- Manage the endtoend recruitment process including job postings resume screening interviews and job offers.
- Support onboarding and consistent employee engagement from hire through progression and recognition milestones.
- Define and track turnover reduction targets; assess HRs impact via employee retention rates exit interview data and regular feedback loops with employees.
- Provide monthly HR analytics to each FC; partner with HR leadership to incorporate best practices and reporting consistency.
- Maintain and audit accurate employee records including personnel files benefits and performance documents.
- Coordinate and deliver instructorled training for supervisors and frontline leaders to ensure continuous development and improved management capability.
- Promote safety culture and drive OSHA compliance partnering closely with Safety and Operations teams to track incidents and support initiatives.
- Guide employees and supervisors on HR policies performance management and employee relations including conducting investigations and recommending actions.
- Support and coordinate employee engagement initiatives and DEI efforts at the FC level.
What you bring to the role:
- Bachelors degree in Human Resources Business Administration or a related field.
- 24 years of HR experience preferably in fulfillment distribution or manufacturing environments.
- Familiarity with employment law HR best practices and safety compliance (OSHA)
- Strong communication and relationshipbuilding skills with both hourly and salaried employees.
- Demonstrated experience supporting leadership development and employee retention efforts
- Ability to work independently in a highpaced frontline environment.
- Proficient in Microsoft Office and HRIS systems.
Whats in it for you
- PTO
- Medical/Dental/Vision and a variety of supplemental policies available
- Company 401K match
- Company Health Spending Account (HSA) match
- Company provides group life insurance at no cost
- Paid Holidays
- Birthday off with pay!
- Pet Insurance
- Generous employee discounts
What our interview process looks like:
- Depending on the position our application and interview process may vary but here are some of the ways we get to know you better:
- Step 1: Match most of the requirements and qualifications for the position We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember youre also interviewing us!
- Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment which helps us evaluate candidates equally and consistently.
- Step 3: Virtual or inperson interviews depending on your location. Our hiring team will learn more about your prior experience and challenges youve faced. Be prepared with detailed examples. Concise and wellorganized answers are ideal.
- Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position your recruiter will connect with you via phone to present a verbal offer we know youll be excited about.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability please contact.
Employment Type
Full-Time
Key Skills
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