Position Title: Chief Administrative Officer (CAO)
Reports to: Chief Executive Officer (CEO)
FLSA Status: Exempt
Supervises: Controller Chief Operations Officer (COO) Director of Information Systems Government Grant Writer and Manager and Grant Compliance Specialist
Location: Houston TX (Onsite/Hybrid)
Salary Range: Commensurate with experience
Status: FullTime
About the Montrose Center
The Montrose Center empowers LGBTQ individuals and their families to live healthier more fulfilling lives through lifesaving and affirming services. We are one of the largest and most comprehensive LGBTQ centers in the nation providing culturally competent care and community support to over 55000 people annually.
Position Summary
The Chief Administrative Officer (CAO) is a key member of the Executive Leadership Team and plays a critical role in overseeing and integrating the administrative operational financial and compliance functions of the Montrose Center. This strategic leader ensures that the organizations infrastructure effectively supports its mission programs and longterm sustainability. The CAO provides direct supervision to the Controller Chief Operations Officer Director of Information Systems Government Grant Writer and Manager and Grant Compliance Specialist fostering interdepartmental collaboration and accountability.
Core Responsibilities
Strategic Leadership & Organizational Management
- Serve as a strategic advisor to the CEO and collaborate with executive leadership to align administrative functions with organizational goals.
- Develop and implement longrange plans for administrative services that support missioncritical work and organizational growth.
- Drive initiatives to improve internal systems enhance operational efficiency and strengthen crossfunctional collaboration.
- Provide accurate timely reporting to support informed governance and oversight.
- Support the CEO in strategic planning processes.
Finance & Budget Oversight
- Oversee the Controller in managing the organizations financial planning budgeting and reporting processes.
- Ensure timely preparation of financial statements grant reports and compliance documents.
- Guide risk assessment and mitigation strategies to protect financial assets and ensure fiscal integrity.
- Manage financial strategy investment decisions and annual audits in collaboration with the CEO and Board Finance Committee.
- Preference will be given to candidates with a strong background in accounting or financial management.
- Develop performance management systems that leverage data analytics to assess effectiveness optimize resources and enhance service delivery.
Operations HR & Facilities
- Supervise the COO who oversees HR functions facilities procurement safety and administrative operations.
- Ensure that human resource practices align with organizational values compliance standards and DEI principles.
- Lead efforts to streamline operational processes and adopt best practices in nonprofit management.
- Design and implement scalable systems that support sustainable growth and evolving programmatic needs.
- Lead change management initiatives that align with evolving needs promoting smooth adoption of new systems and processes.
Information Systems & Technology
- Provide strategic oversight to the Director of Information Systems to ensure a robust secure and scalable technology infrastructure.
- Champion technology initiatives that improve service delivery data security and staff productivity.
Grants Management & Compliance
- Supervise the Grant Writer and Grant Compliance Officer to support a highfunctioning grants lifecycle from proposal development to postaward compliance.
- Ensure ongoing compliance with federal state local and private grant requirements.
- Actively interface with program and finance staff to continually optimize grant performance and reporting.
Policy Compliance & Risk Management
- Develop and enforce administrative policies and procedures to ensure regulatory compliance ethical practices and organizational consistency.
- Oversee the preparation and implementation of internal controls risk management frameworks and business continuity plans to safeguard operations.
- Serve as a liaison with legal counsel and external consultants as needed.
Team Leadership & Culture
- Model and reinforce the organizations stated values of compassion excellence integrity community and joy.
- Mentor and support direct reports in professional development and performance excellence.
- Promote a culture of continuous improvement accountability and innovation.
Preferred Qualifications
- Bachelors degree in Business Administration Finance Accounting Public Administration or a related field required; Masters degree (MBA MPA etc. preferred.
- Minimum of 10 years of progressive leadership experience in nonprofit administration or a related sector with at least 5 years in a senior management role.
- Demonstrated expertise in finance operations compliance and systems management.
- Strong background in accounting is highly preferred.
- Project management experience or certification (e.g. PMP) is a strong plus.
- Proven ability to lead and mentor highperforming teams.
- Strong knowledge of nonprofit funding streams grant compliance and regulatory environments.
- Excellent communication problemsolving and organizational skills.
- Commitment to and understanding of LGBTQ communities and the Montrose Centers mission.
Compensation & Benefits
The Montrose Center offers a competitive salary commensurate with experience along with a comprehensive benefits package including health insurance paid time off retirement plan contributions and professional development opportunities.
Equal Opportunity Employer
It is the policy of the Montrose Center to recruit hire train compensate and promote staff members on the basis of merit and without discrimination on the basis of age sex race national origin disability religious preference marital status parental status pregnancy political affiliation or belief sexual orientation or gender identity or expression
Required Experience:
Senior Manager