IT Business Analyst
IT Business Analyst
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$ 60637 - 103083
1 Vacancy
Job Description
IT Business Analyst
Growth Engagements and Insight; Utility Programs & Services
Location: West Coast AZ OR Preferred (Remote Work from Home)
Are you ready to make a difference
ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings highquality products and innovative solutions to our clients.
What you will be doing
- Support all aspects of the software development cycle including requirements design testing and delivery of energy efficiency tracking and reporting tools
- Communicate regularly and effectively with team members as to the status of various tasks including presenting during status update meetings
- Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
- Generate requirements specifications use cases process flow diagrams user interface designs and other system documentation
- Support User Acceptance Testing (UAT) activities
- Enter & track support requests ensuring their completion
- Develop an understanding of the client processes and procedures and help identify improvements relative to technology
- Understand the capabilities and application of ICFs IT systems to deliver solutions for clients
- Train users on IT systems and assist in troubleshooting issues
What we need you to have (minimum qualifications):
- Bachelors degreein (Science Math IT Computer Science or related fields)
- 2 years of experience in a Business Analyst Data Analyst or similar role; preferably in energy efficiency
- 2 years requirement specifications gathering use cases process flow diagrams user interface designs and other system documentation
- Comprehensive knowledge and experience in MS Office products including Excel Visio Teams and PowerPoint
What we would like you to have:
- Experience/Exposure in the utility energy and/or energy efficiency sectors is a plus
- Experience with issue tracking and document management tools such as JIRA SharePoint and/or Smartsheet
- Excellent verbal written and consulting skills
- Comprehensive knowledge and experience in MS Office products including Excel Visio Teams and PowerPoint
- Experience developing standard documentation including requirement and design specifications use cases test plans and scripts and other supporting system documentation
- Demonstrated consulting experience with emphasis on customer service
- Ability to balance and prioritize multiple projects to meet goals deliverables and deadlines
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether inperson or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on fulltime employment is:
$60637.00 $103083.00Arizona Remote Office (AZ99Required Experience:
IC
Employment Type
Full-Time
