Customer Service Specialist
Customer Service Specialist
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Job Alert
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$ 35000 - 55000
1 Vacancy
Job Description
Job Ad: Customer Service Specialist Seronda Network (Atlanta GA)
Job Title: Customer Service Specialist
Company: Seronda Network
Location: Atlanta GA
Salary: $35000 $55000
Job Type: FullTime
About Us:
Seronda Network is a forwardthinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role you will be the vital link between our clients and our company ensuring that every interaction is positive and productive. You will be responsible for addressing customer inquiries resolving issues and providing information about our products and services.
Responsibilities:
- Respond to customer inquiries via phone email and chat promptly and professionally.
- Resolve customer complaints and issues effectively while adhering to company policies.
- Provide accurate information about products and services to customers and prospective clients.
- Document customer interactions and feedback in the company database for tracking and quality assurance.
- Assist in training new team members on customer service protocols and company policies.
- Collaborate with other departments to ensure customer needs are met and exceeded.
Skills Required:
- High school diploma or equivalent; a degree in a related field is preferred.
- Proven experience in a customer service role with a strong understanding of customer satisfaction principles.
- Excellent verbal and written communication skills.
- Strong problemsolving skills and the ability to think critically under pressure.
- Familiarity with customer service software databases and tools.
- Ability to work independently as well as part of a team in a fastpaced environment.
Benefits:
- Competitive salary ranging from $35000 to $55000.
- Health dental and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
If you are an organized motivated individual looking to support a dynamic executive team apply now to become a valued member of Seronda Network as our Customer Service Specialist!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
