DMV Intake Analysis Supervisor Position No 02005

Title: DMV Intake & Analysis Supervisor Position No. 02005

State Role Title: Policy Planning Spec II

Hiring Range: $70000 $80000

Pay Band: 5

Agency: Department of Motor Vehicles

Location: LErations Support Unit/Intake & Analysis

Agency Website:

Recruitment Type: Agency Employee Only A

Job Duties

The Virginia Department of Motor Vehicles (DMV) Office of Enforcement and Compliance (OEC) Law Enforcement Division (LED) Division is composed of four unique units which include Field Investigation Field Enforcement Training and Professional Standards Unit and Operations Support Unit.

LED is seeking an Intake and Analysis Supervisor to provide oversight of the Intake and Analysis (I&A) work center within the Operations Support Unit. The primary responsibility of this position includes supervision of I&A staff; LED related data analysis collection and reporting; use of PowerBI data visualization; support for internal and external customers; maintaining I&A phone system and shared inboxes; LEO credentialing; procurement of LED uniforms equipment and supplies; administrators for external accounts for LED; FOIA requests; use of the agencys secondary Virginia Criminal Information Network (VCIN) terminals; and work unit onboarding and offboarding of LED officers.

Specific duties include:
Data collection analysis and reporting (internal and to VSP)
Conducting quantitative data analysis to assess performance
Preparing and maintaining documentation for all data utilized
Assisting with operational projects and initiatives
Identifying process improvements when needed
Reconciling review of unit credit cards
Approving purchases
Managing the daily activities of staff
Guiding and motivating staff

Minimum Qualifications

• Experience supervising staff
• Knowledge of the principles and practices of office management and public administration practices
  
• Working skill in the use of office equipment and personal computer including word processing and spreadsheet software
  
• Demonstrated ability to provide highquality customer service in a fastpaced work environment
  
• Demonstrated ability to interpret and apply policies and procedures; communicate effectively in speech and in writing
  
• Ability to interpret data to reach logical conclusions and make recommendations
  
• Ability to work independently and deal courteously and tactfully with coworkers and the public
  
• Ability to communicate effectively with all levels of staff
  
• Considerable knowledge of inventory control methods and procedures performance management process improvement principles
  
• Knowledge of data analysis and evaluation techniques; process improvement principles; managing noncash assets expenditures and revenues

Additional Considerations

• Working knowledge of DMV programs and operations a plus

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Selected candidate(s) must complete the I9 Employment Eligibility Verification Form. DMV participates in EVerify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprintbased criminal history check; driver record check; and background investigation if applicable.

As a condition of employment DMV will be alerted of any moving violation convictions including suspension of license.

Submission of an online application is required. DMV does not accept applications resumes cover letters etc. in any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.