drjobs Chief Information Officer Director II

Chief Information Officer Director II

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1 Vacancy
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Job Location drjobs

Portland - USA

Yearly Salary drjobs

$ 172723 - 250972

Vacancy

1 Vacancy

Job Description

The Position


This position is exempt from Civil Service and is an At Will position. It serves at the discretion of the hiring authority subject to the City of Portland Human Resources Administrative Rules and the Portland City Charter and Code.


Job Appointment:Full time AtWil

Work Schedule: Monday Friday 8am 5pm. Work hours will vary to meet business needs.

Work Location:
This is a manager/supervisor position. Beginning in April 2025 all City of Portland manager and supervisor positions will be expected to report to their worksites full time. Inperson work will be conducted at The Portland Building 1120 SW 5th Avenue Portland OR 97204. Alternate schedules may be available but the typical work schedule is Monday through Friday with occasional afterhours work required to support critical projects or address system issues. Remote workdays remain an option to accommodate travel or occasionally focus on major work projects. Remote work must be performed within Oregon or Washington.

Benefits: Please check our benefit tab for an overview of benefit for this position

The Bureau of Technology Services (BTS) is the Citys inhouse information technology service provider supporting technology needs for more than 8600 City employees. The bureau provides effective innovative reliable and secure technology services. BTS is the Citys leader in policy setting management and strategic planning for the use of computer data radio video and telecommunications technologies to support the delivery of effective government services to the City and its regional partners. In 2025 the bureau began its journey to implement a threeyear strategic roadmap which evolves bureau services to align with current and future realities of the Citys technology environment. The roadmap considers BTSs timeliness and aptness to complete work while also considering services provided to City partners and preparing the bureau for technology innovation.

For more information please visit the Bureau of Technology Services website.

About the Director Position:

The Chief Information Officer (CIO/Director II) will report directly to the Deputy City Administrator for the City Operations Service Area. The CIO will lead a team of more than 275 professionals and manage a fiscal yearoperating budget of nearly $144 million.


The Chief Information Officer (CIO) provides visionary leadership governance and strategic direction for all IT systems and infrastructure at the City of Portland. Through the implementation of a recently adopted technology roadmap the CIO drives the organizations digital transformation by aligning IT strategies with business objectives to foster innovation operational efficiency and growth while maintaining a secure IT environment. This role requires a forwardthinking leader who champions change and cultivates a culture of continuous improvement integrating IT strategies and investments with broader Citywide goals and competencies.


As a pivotal senior leader the CIO steers the strategic direction and leadership of the City of Portlands technology environment and infrastructure. Thisrole transforms the organizations technological landscapeby fostering a culture ofinnovation efficiency and CIO ensures IT strategies are integrated with the Citys overall business goals promoting a culture of continuous improvement and operational excellence.


Responsibilities will be broad in scope and allow for a high degree of policy program and administrative discretion.


Essential Functions of the Chief Information Officer include:


Lead Technology Governance Create and uphold standards for how technology is governed within the City of Portland by setting strategic direction and ensuring compliance and alignment between technology and City goals and core values. You will identify and remedy technology governance gaps to support an evolving City government organizational structure.


Executive Direction Carry out longrange strategic planning and IT governance financial management and administration of City and bureau policies procedures programs goals and objectives.


Inclusive Leadership Provide leadership to attract develop and retain diverse highly competent serviceoriented staff that support the Citys mission objectives and goals; recognize the value and importance of a diverse and inclusive workforce and create a respectful environment reflective of living and working in a multicultural society.


Champion Digital Transformation:Identify and implement emerging technologies to drive business innovation and competitiveness ensuring alignment with organizational competencies and job design.


Strategic Technology Investments Facilitate and execute technology investments that lead to enterprise efficiencies and streamlined services. Investments must align with community outcomes and strategic priorities that continuously improve City processes and foster Citywide innovation.


Budget and Financial Expertise Oversee the development and administration of the Bureau of Technology Services budget including resource forecasting expenditure authorization executing strategic investments and ongoing financial monitoring.


Strong Cybersecurity Acumen In concert with the Chief Information Security Officer develop strategies to protect critical data and technology systems. Duties also include risk mitigation administering security policies and ensuring Citywide preparedness in response to cyber threats.


Collaborative Partnership Serve as a key representative of the City and Bureau of Technology Services by engaging with stakeholders and jurisdictional partners providing strategic technology recommendations to City leadership including City Council conducting outreach and managing public media and intergovernmental relations.


Results Driven Operationalize the use of technology to deliver critical services to City bureaus programs and offices and Portland residents. This leader works to create a responsive digital infrastructure that meets community members needs.


Deliver Service Level Agreements The leader will be responsible for defining clear key performance indicators (KPIs) and ensuring service level agreement (SLA) metrics are consistently met and sustained.

Change Management Foster a culture of innovation and lead organizational change initiatives to ensure the successful adoption of new technologies aligned with the overall organizational change management strategy.


The successful candidate must be able to pass a comprehensive police background investigation.


Questions
Jaclyn Snyder Senior Recruiter
Bureau of Human Resources


To Qualify

Applicants should specifically address and demonstrate in their cover letter and rsum how their education training and/or experience meet each of the following minimum qualifications:

  1. Eight 8 years of progressively responsible experience in managing complex IT operations strategic planning service delivery cybersecurity and enterpriselevel systems in a large multifaceted organization preferably in the public sector.
  2. Experiencedeveloping and implementing longrange strategic plans governance structures and policy frameworks that align IT service delivery with organizational goals.
  3. Experiencedeveloping managing and administering largescale budgets including forecasting resource allocation and midyear adjustments in alignment with programmatic priorities and operational needs.
  4. Experiencecreating and maintaining equitable and inclusive workplace practices including recruiting developing and retaining a diverse culturally competent team while fostering a respectful and serviceoriented environment.
  5. Experiencebuilding and maintaining trusted relationships with internal and external stakeholdersincluding elected officials community members and mediawhile effectively communicating complex technical concepts and recommendations in accessible terms.
  6. Knowledgeof relevant federal state and local laws policies and ordinances impacting IT governance and data environments with the ability to analyze and ensure compliance across a broad portfolio of services and systems.

Applicants must also:

Although not required you may have:
  • Bachelors degree from an accredited college or university with major course work in business administration public administration or related field; and coursework in computer science information technology management information systems computer engineering software engineering or related field.
  • Professional certification in a related field.

The Recruitment Process

In addition to providing a cover letter and rsum please submit a separate equity statement outlining your commitment and track record to diversity equity and inclusion. Experiences may include but are not limited to the following:


If your experiences are different from those listed and you have a commitment to diversity equity and inclusion please explain how you will manifest that commitment in this position.

Equity Commitment:
For those applicants who meet the qualifications of this position in accordance with the adoption of the Charles Jordan Standard and the City of Portlands commitment to equity the highest qualified minority candidate highest qualified woman and highest qualified candidate who identifies as a person with a disability will be included in the final interview process. To be considered under the Charles Jordan Standard we will be asking applicants who meet the qualifications for this position to include information identifying their status as a minority woman and/or identification as an individual with a disability in the required equity statement.

Please see theCitys Charles Jordan Standard Portland Resolution No. 37180 for more information

Application Tips:

Additional Information

Click herefor additional information regarding the following:


Required Experience:

Chief

Employment Type

Full Time

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