Integrative Emergency Services LLC (IES) is seeking a Human Resources Managerto play a central role in the design implementation and management of core HR programs both internally and for the physician practices that IES supports. This role provides strategic and handson support to clinical and nonclinical leaders ensuring the delivery of scalable responsive and highimpact HR programs that align with client needs and business goals as they grow and evolve.
IES is dedicated to cultivating best practices in emergency care providing comprehensive acute care services creating value and supporting patients employees clients providers and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Design implement and manage core HR programs including but not limited to compensationnew hire orientation policy and handbook updates performance management processes initiatives that promote employee engagement and organizational development.
- Own the full lifecycle of HR program delivery ensuring alignment with organizational and physician practice clear communication across teams. Adapt programs to suit a decentralized workforce and regularly assess programeffectiveness.
- Collaborate with leadership to translate strategic objectives into structured program plans timelines and measurable outcomes. Ensure alignment across stakeholders and manage crossfunctional teams to meet objectives. Establish feedback mechanisms to regularly assess program alignment with business goals.
- Lead the development and continuous improvement of scalable orientation and onboarding programs. Customize orientation pathway experience to reflect the unique needs of various roles and client expectations. Develop and maintain leadership guides digital learning tools and development frameworks that support theclarity of rolesteams and leadership effectiveness.
- Build scalable toolkits and communication plans to support programs across decentralized sites and teams.
- Develop and support foundational learning programs for managers and people leaders ensuring skillbuilding in areas such as coaching feedback and team dynamics.
- Lead initiatives related to program management in collaboration with HR leaders ensuring alignment with organizational values and business strategy. Utilize datadriven insights to continuously improve organizational development and the impact of HR programs.
- Act as a catalyst for continuous improvement identifying areas for optimizing HR program design communication and effectiveness. Build feedback loops to ensure all people related initiatives are scalable adaptable and impactful.
- Create clear wellcrafted documentation resources and communication plans to support program rollouts and change initiatives.
- Oversee internal communications related to HR programs and policies including those not directly responsible for andensureaccessibility clarity and consistency across all team members and clinicians. Foster a culture of engagement inclusion and transparency through proactive communication.
- Ensure compliance with applicable laws regulations and HR best practices. Serve as a liaison between HR Legal Finance and external vendors to ensure smooth program implementation and policy alignment.
- Act as a project manager for HR initiatives ensuring key milestones are met risks are mitigated and all stakeholders are informed.
- Deliver hightouch responsive support to internal clients (departments providers leadership teams) in a way that meets their unique needs and timelines. Balance the need for structure and consistency with the flexibility required to meet varied client and business contexts. Ensure programs support positive client experiences and organizational credibility.
- Handle performance management coaching corrective action and performance evaluations. Address employee complaints harassment allegations and team conflicts in a fair and transparent manner. Provide coaching to managers and team members as needed to prevent and resolve conflicts effectively.
- Identify trends and determine training needs. Develop enhance and implement training programs accordingly.
- Perform data analysis and reporting to support department or organizational initiatives using HR analytics and employee feedback to drive improvements in productivity performance and morale. Maintain and manage client HR dashboards to ensure accurate uptodate information is available for decisionmaking and strategic planning. Identify and implement process and system improvements to increase efficiency and enhance team member and client experience.
- Stay informed about trends best practices regulatory changes and emerging technologies in human resources talent management and employment law. Ensure compliance with federal state and local employment laws and regulations and review policies and practices to maintain compliance
SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in accordance with guidelines policies and procedures and applicable laws. Supervisory responsibilities include interviewing hiring and training team members; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
Knowledge Skills Abilities:
- Strong analytical skills with the ability to identify problems recommend solutions and drive continuous improvement across HR functions. Excellent judgment and attention to detail.
- Demonstrated ability to manage large complex HR projects coordinating resources managing timelines and ensuring stakeholder engagement. Proven ability to prioritize and manage multiple concurrent projects in a timesensitive environment.
- Extremely strong verbal and written communication skills capable of conveying and communicating HR policies and practices to employees at all levels. Ability to handle confidential information with discretion. Skilled at communicating clearly across diverse teams ensuring alignment and understanding.
- Expertise in designing implementing and managing scalable HR programs that drive organizational success and improve employee experience.
- Advanced proficiency with MS Office applications and other HRrelated tools or software.
- A proactive clientfocused approach ensuring responsive support for both internal teams and external clients. Ability to effectively support leadership teams and drive business outcomes.
- Thorough knowledge of employment laws regulations and best practices with the ability to ensure compliance across HR programs.
- Excellent time management and organizational skills with a focus on continuous process improvement to enhance efficiency and team member experience.
- Ability to navigate and support remote and decentralized teams adjusting HR programs to meet the needs of diverse team members and organizational structures.
- Ability to read write and speak English proficiently
Education / Experience:
Required:
- Bachelors degree in Human Resources business or related field
- At least 5 years of Human Resources experience with a demonstrated ability to write and communicate HR policies employee communications and other organizational documents clearly and effectively.
- An equivalent combination of education and work experience may be substituted for the specific required education and experience.
Preferred:
- Human Resources certification (PHR SPHR SHRMCP or SHRMSCP)
- Prior healthcare industry experience especially in managing HR programs and communications within healthcare settings.
- Prior supervisory experience
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
- While performing the duties of this job the employee is regularly required to talk and hear
- Frequently required to stand walk sit use hands to feel and reach with hands and arms.
- Possess the ability to fulfill any office activities normally expected in an office setting to include but not limited to: remaining seated for periods of time to perform computer based work participating in filing activity lifting and carrying office supplies (paper reams mail etc.
- Occasionally lift and/or move up to 2025 pounds
- Fine hand manipulation (keyboarding)
WORK ENVIRONMENT:
- Hybrid schedule typically 3 days in office
- Office environment4835 Lyndon B Johnson Fwy Dallas TX 75244
- The noise level in the work environment is usually low
TRAVEL- Some local and/or overnight travel may be required as business needs dictate.
The company is committed to creating a diverse inclusive and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age race religion nationality sexual orientation gender identity or expression disability or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds experiences and abilities and believe that the unique experiences of our team drive our success.
Required Experience:
Manager