Team Lead
Team Lead
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
Lead mentor and motivate a team of sales agents to achieve individual and team targets.
Monitor daily performance provide regular feedback and conduct performance reviews.
Set clear sales goals and KPIs; ensure team alignment with business objectives.
Develop strategies to improve productivity customer engagement and conversion rates.
Conduct regular team meetings training sessions and skill development activities.
Handle escalations and resolve customer complaints in a professional manner.
Collaborate with other departments (e.g. marketing operations) to ensure smooth sales processes.
Analyze sales reports and metrics to identify trends issues and areas for improvement.
Recruit train and onboard new team members as required.
Ensure adherence to company policies processes and ethical standards
Employment Type
Full Time
Key Skills
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