Program Support Technician
Program Support Technician
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-04-2025
Job Description
Program Support Technician
ROLE
We need an experienced Program Support Technician at the Navy and Marine Corps Public Health Center (NMCPHC). The NMCPHC helps maximize readiness by tackling public health threats headon. Their team leads efforts in health surveillance epidemiology and disease preventionoffering expert support to service members retirees and their families. In this role you will help keep programs running smoothly by supporting policy implementation reviewing procedures analyzing data and recommending improvements. Youll collaborate across teams maintain documentation track performance metrics and contribute to strategic goals that enhance operational effectiveness and mission alignment. This is a fulltime opportunity. We can offer a competitive salary and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
- Collaborates with health science specialists analysts and other personnel to review update and organize documentation on procedures guidelines and operational processes related to program administration.
- Assesses new and existing program objectives proposing improvements to enhance operational effectiveness and alignment with organizational goals.
- Implements updated procedures and systems for monitoring program components auditing resources and maintaining accurate data management systems.
- Supports projects by reviewing implementing and maintaining guidelines policies and procedures.
- Contributes to coordinating and executing policy objectives mission goals and directives.
- Analyzes program data tracking performance trends and assisting in the generation of reports to support decisionmaking processes and investigations.
- Generates and maintains reports on programrelated data (e.g. health surveillance data force readiness statistics) to ensure timely dissemination of information across various organizational and external channels.
- Reviews clinical and administrative requirements for data analysis presenting recommendations to supervisors for potential changes or enhancements.
- Follows established quality assurance guidelines to monitor automated systems and conduct routine quality assessment tasks.
- Develops and implements strategies for improving program compliance and operational processes focusing on both current and future objectives.
- Prepares comprehensive written and oral reports participating in discussions with internal and external stakeholders to support organizational initiatives and communicate policy changes.
- Maintains respectful and professional communication channels to address inquiries and complaints related to organizational operations or service provisions.
- Provides general administrative support to ensure efficient operation and alignment with the organizations mission and vision.
- Assists in exploring improvement options for programs and systems supporting broader organizational goals.
REQUIRED QUALIFICATIONS
- Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD) commercial sources and medical treatment facilities.
- Experience in data organization and filing of records with specific security and threat education protocols.
- Proficiency using Microsoft Office Suite programs (Microsoft Excel Access PowerPoint and Publisher)
- Ability to work efficiently and effectively with a wide variety of healthcare professionals and private sector contractors
- Strong skills to critically review independently edit format and synthesize various types of input (verbal notes emails drafts) into a cohesive document or correspondence in accordance with the Navy Correspondence Manual Official Navy Message Traffic and other formats policies including militarytechnical documents such as point papers policies and messages.
- Demonstrates good critical thinking skills
- Demonstrates good attention to detail
EDUCATION
- Associate degree required or higher required.
PREFERRED QUALIFICATIONS
- At least one year of experience in providing programmatic support in healthcare systems to maintain accurate records
- Experience with the military or consulting in a DoD environment
LOCATION
- Portsmouth VA 23708
CLEARANCE
- U.S. citizenship is required since this role supports the U.S. Federal government
- Ability to pass a background investigation
- Secret Security Clearance Required
CLIENT
- Naval Medical Logistics Command
TRAVEL
- No travel required
WORK HOURS
- 40 hours per week
- 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility W2
RELOCATION
- Not eligible for relocation benefits
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individuals primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80 of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80 of the time.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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