National Program Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this opportunity involves:

As the National Program Manager Construction you will be expected to take the lead role on all matters relating to Construction Project Works including:

• Key stakeholder engagement becoming the clients trusted advisor
• Reporting and business intelligence including detailed bench marking
• Capital and Resource planning
• Governance process and technology adoption
• Training and development for JLL Construction Project delivery team including regular monthly lunch and learn improvement sessions

In this position you will also be responsible for the timely delivery of technology and platform improvements value add procurement insight and best in class legal and commercial governance for both the client and JLL

You will be required to develop new and strategic business opportunities through a strong client and local network of contacts and business relationships such as Commercial Retail and Industrial Investor sectors.

As a Program Manager you have a responsibility as a leader to contribute to the development of less experienced colleagues through mentoring and coaching in all aspects of project management.

Performance objectives

A SUCCESSFUL PROJECT

• Within each program establish and implement an effective organisation structure for reporting communication and working procedures.
• Work with the National Delivery Manager Construction to identify price program reporting and resourcing requirements
• Take a proactive role in delivering a successful program.
• Represent the clients best interests from inception to completion of the program.
• Establish and maintaining a positive client relationship.
• Work collaboratively with the project team to achieve the best possible performance from all members.
• Represent and promote the company throughout the programs.
• Ensure accurate and timely project reporting.
• Ensure repeat business from existing clients.
• Produce detailed monthly reports for projects covering safety environment program resources budgets risk and profitability
• Lead the management of the construction phase of the project and ensure JLL is providing appropriate supervision commensurate with our role.
• Establish and implement an appopriate quality control system.
• Lead the identification mitigation and reporting on project risks to ensure the delivery of projects on time and under budget.
• Lead the utilisation of JLL technology including Clarizen Jaggaer Corrigo Project Toolkit.

KPI Targets

• Be aware of the KPIs for the PMO with a specific focus on Construction Project Works ensuring monthly compliance and attainment
• Regularly review and report progress against the relevant KPIs
• Develop and implement strategies to improve prospects of exceeding the targets
• Align project performance measurements with the SLA required
• Set targets for FM Project Managers which are aligned with the SLAs
• Deliver Projects and Programs within the yearly budget range

LEADERSHIP

• Create an environment where all Construction Project team members are encouraged to contribute.
• Liaise with PDS National Operations teams to align objectives and measurable goals with National Delivery Manager Construction and motivate project team to achieve them.
• Acts as leadership role model for JLL by embracing JLLs values at all time these being Teamwork Ethics & Excellence.
• Coach and develop staff and provide regular feedback and guidance.

PERSONAL EFFECTIVENESS

• Set stretch targets for self and others and rigorously monitors and manages individual and team performance.
• Develops and monitors plans for team operations
• Seek advice and collaborate with other senior staff in exploring solutions to problems and areas of risk that arise.
• Delegate to others in the team in a logical and effective manner that empowers positive contribution.
• Be prepared to make tough decisions that resolve problems or improve operations.

RELATIONSHIP BUILDING

• Promote open constructive and collaborative relations with superiors subordinates peers and clients.
• Gains respect of JLL people clients and where appropriate with the broader business community.

COMMUNICATION

• Regularly communicates plans and performance in a clear and motivational manner to members of team.
• Maintain positive lines of communication with clients and other stakeholders.
• Listens effectively and communicates through actions and example.
• Analyse completed projects to promote successes and lessons learnt including case studies to the greater business.

Sound like you This is what were looking for:

Key skills

• Negotiate skillfully in tough situations with both internal and external groups.
• Can anticipate future consequences and trends accurately and can articulate vision of possibilities.
• Confidently manage project and program delivery from inception to closure.
• Proficiency in the use of Microsoft Office Suite SharePoint Microsoft Project and experience in managing cost reporting systems.
• Understand the legal environment for each project in respect of planning commercial aspects and delivery constraints.
• Be able to carry out commercial negotiations with contractors suppliers consultants and authorities within established limits of authority.
• Understand our obligations for complying with ISO14001 ISO45001 ISO9001 and Environmental Health and Safety legislation generally.
• Assist in maintaining accreditations where applicable.
• Ability to assess clients basic needs and project constraints.
• Ability to assist in the commercial assessment of new projects.
• Have a detailed understanding of different delivery methods i.e. Project Management Construction Management Managing Contractor and Warranted Price Lump Sum etc.
• Lead the preparation of project proposals and the delivery of presentations that may be required as part of securing new work.

Employee specification

• A degree in a relevant Project Construction Management or related discipline supported by 10 years experience in Design Construction Project Management or related fields

What you can expect from us:

As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

This is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We support applications from all underrepresented groups including Aboriginal and Torres Strait Islanders LGBT people with disability and people of all age religions and race.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.

JLL is a global leader in helping clients envision where people will live work play shop and eat.

Interested candidates please apply following the link below quoting job reference numberMPREQ442156

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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