Supervisor Application Review-Merchant Services
Supervisor Application Review-Merchant Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is an ONSITE role located at 100 Throckmorton Street Fort Worth TX 76102
WHO YOU ARE:
Do you have risk or credit underwriting experience Do you enjoy coaching others Do you have a mentality that there is always something new to learn
ABOUT US:
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RESPONSIBILITIES:
The Supervisor of the Application Care Team leads a team of Specialists. The Specialists review new pending merchant accounts and follow up with internal and external partners to obtain information to bring the account to resolution. The Merchant Services industry is continually changing and is a constant opportunity to learn.
Manage the flow of pending new merchant accounts
Communicate with external and internal departments
Find creative and reliable methods to resolve pending accounts (often without assistance from merchant or sales rep/office)
Train Application Specialists regarding credit underwriting guidelines and NAP compliance guidelines
Perform monthly portfolio reviews report the scores and findings to the Senior Manager
Work with Sales Partners to understand pending reasons and ways to avoid them
Collaborate with Senior Manager to identify training opportunities process improvements and policy changes that need to be disseminated to the group
Track pending accounts daily and monitor approval and pending percentages
BASIC QUALIFICATIONS:(Required)
Bachelors Degree in a Businessrelated field; OR HS Diploma/GED AND 4 years of experience in a related field
2 years of credit/risk experience; OR 2 years of experience in people management
Must be 18 years of age or older
PREFERRED QUALIFICATIONS:(Desired but not required)
4 years of merchant acquirer experience
Exceptional communication skills
Excellent organizational and attention to detail skills
Ability to interpret and analyze business periodicals professional journals technical procedures and governmental regulations
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
EmployerMatched Retirement Plan
Employee Stock Purchase Plan
ShortTerm and LongTerm Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Manager
Employment Type
Full-Time
