Roster Officer Permanent Full time - Flexible Location

About theOrganisation

Life Without Barriers is a leading social purpose not for profit organisation of 8000 employees working in more than 500 communities across Australia. We support children young people and families people with disability older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people not profit Life Without Barriers corporate services team partners with our direct support staff clients and their families to ensure we continue our mission to change lives for the better. If a truly inclusive collaborative and fastpaced work environment sounds like your next career move this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each clients individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Joining our aged care rostering team you will be an experienced roster officer or roster coordinator with previous experience in rostering for inhome aged care or community care have strong customer services skills and be comfortable working in a fastpaced environment with shifting priorities.

You will be responsible for coordinating and optimising our frontline inhome aged care workforce by utilising rostering and scheduling systems and engaging with the people we support to understand and meet their needs and requirements while promoting a sustainable workforce.

This is a fulltime position which can be based anywhere within our national footprint with hybrid work from home arrangements and flexible hours based between 6:30am and 5:30pm.

Key Responsibilities

• Develop and maintain staffing rosters in accordance with client needs service agreements budgets and award requirements
• Respond to adhoc roster change requests ensuring amendments are recorded and clearly communicated to stakeholders
• Proactive responses to problem solve in a reactive scheduling environment to ensure efficient nondisruptive schedule modifications
• Ensure staff availability patterns are recorded and kept up to date
• Escalate rostering and staff skill gaps and work with line managers to identify solutions
• Build positive relationships through engagement with internal and external stakeholders
• Comply with all Life Without Barriers policy code of conduct procedures and practices external funding body requirements and legislation.

Skills & Experience

• Rostering experience within inhome aged care or community care
• Strong customer service skills
• Ability to prioritise high volume workload and meet deadlines
• Understanding of workforce management principles HSE and relevant industrial award conditions
• Confidence in full Microsoft Suite
• Highly developed interpersonal communication and problemsolving skills
• Ability to work cohesively within a team environment and with autonomy
• Experience with AlayaCare will be advantageous

Successful candidates will be required to clear probity checks including National Criminal History Record Check and an Aged Care Statutory Declaration.

Benefits

• Career pathways across a national organisation
• Attractive remuneration package with a monthly rostered day off (Think 12 extra long weekends a year!
• Join a supportive team that are passionate about the work they do and enjoy working collaboratively
• Receive up to $15900 of your annual salary taxfree through Salary Packaging increasing your takehome pay
• Flexible work from home arrangements

How to Apply

Include your resume and covering letter in one document click Apply and follow the prompts. For any enquiries please contact Kestra Caller at

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday the 4th of May 2025