AOS - III - Unit Secretary

Title: AOS III Unit Secretary

State Role Title: 19013

Hiring Range: commensurate based on experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location:Western State Hospital

Agency Website: Type: General Public G

Job Duties

We are looking for a full time AOS III/Unit Clerk who will provide administrative / clerical support to the patient units; be the primary contact on assigned unit; complete analysis of discharged records for quantitative and qualitative deficiencies to ensure compliance with regulatory requirements and timely processing of records; and nonclinical orders specific to Unit Clerk scope of responsibility in an accurate and timely manner.

This position will also be responsible for the maintenance of the unit binders to include filing of documents update of communication sheets; providing EMR (Electronic Medical Record) support / assistance to treatment team members and other users as needed; routing authorized representative request forms to the Hospital Directors office; answering telephone and responding to staff/visitors in a courteous and professional manner; and scheduling and documenting patients appointments.

This position is eligible for:

paid time off sick time community service time and family/personal time
life insurance
retirement with cash match
health vision and dental insurance

Minimum Qualifications

Experience in clerical or working with patient
High school graduate or equivalent with computer knowledge and experience and proficiency in computer applications and data entry as well as experience with Microsoft Office Products
Knowledgeable of hospital services record keeping and medical terminology
Experience with or practical knowledge of Document Management or other software utilized to scan medical records and Millennium or other EHR applications
Ability to prioritize and organize tasks and to multitask in a high stress environment
Problem solving and decision making skills and effective and professional oral and written communication skills
Ability to collect and assemble information into an appropriate format for reporting/review by outside providers
Demonstrated ability to maintain harmonious working public relations and ability to work with a variety of facility staff
Ability to work in various areas including patient care areas handling highly confidential information
Working knowledge and understanding of HIPAA privacy regulations
Ability to perform essential functions of this position which include: repetitious walking sitting and /or standing as part of routine work; manual dexterity to keyboard repetitive bending stooping reaching up and down; visual acuity sufficient to use computer software

Additional Considerations

Advanced training in health technology or business administration tasks
Experience in a Health Information Management Department
Familiarity with psychiatric services terminology and medications
Bilingual
Veteran or veteran spouse

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

The successful applicant must pass a criminal background investigation drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.

Commonwealths Alternate Hiring Process: In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability use this link: or call DARS ator DBVI at.

DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer new recruits will be asked to disclose their vaccination status (and for those fully vaccinated proof of vaccination) during the preemployment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status will need to request a medical or religious accommodation. If you have questions please contact the Office of Human Resources.

Contact Information

Name: Samantha Leep

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.