Account Manager - Life Sciences Toronto
Account Manager - Life Sciences Toronto
Posted on :
28-04-2025
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1 Vacancy
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Job Description
Account Manager Life Sciences
Patsnap is a global preIPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using domainspecific AI to accelerate the creation of marketready products. With over 12000 customers worldwide including some of the biggest names in innovation Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status and we still have a remarkable amount of growth ahead.
Role Summary:
As an Account Manager at Patsnap you will play a pivotal role in driving customer success and revenue growth by managing a portfolio of innovative clients in the life sciences vertical. This position is at the heart of building lasting relationships driving renewals and uncovering opportunities for expansion. Youll collaborate with some of the worlds leading innovators ensuring they derive maximum value from Patsnaps solutions while achieving your retention and growth targets. If you thrive in a fastpaced dynamic environment are customerobsessed and have a passion for innovation and life sciences this role is your opportunity to make an impact!
This is a hybrid position in our Downtown Toronto office with the expectation to work from the office on Wednesdays. You are welcome to work out of the office more often if you wish!
What Youll be Doing:
- Key point of contact for an account pack consisting of our customers working towards a net renewal and expansion target 80 renewal 20 expansion)
- Build and maintain strong relationships with some of the worlds greatest innovators
- Identify and grow opportunities within your account pack
- Negotiate commercial agreements conduct customer Kickoffs and Quarterly Business Reviews
- Prioritize tasks while effectively managing internal and external stakeholders
- Consistently deliver rolling 90day forecasts
- Keep up to date with all major product updates and articulate their value to our clients
- Clearly communicate progress of initiatives to internal and external stakeholders
- Ability to show aptitude for using these things: Outreach Salesforce Pendo Gong LinkedIn Sales Navigator and other tools within the Patsnap tech stack
- Use internal and external resources to master Account Management concepts in SaaS and become a Patsnap subject matter expert
About You:
- 2 years of experience in a B2B sales or client facing roles
- Leads by example and exemplifies Patsnaps iLOGIC values
- Selfstarter with a desire to learn and grow quickly
- Curious adaptable and thrive working in an innovative and fastpaced environment
- Foundational understanding of Sales Methodologies
- Foundational understanding Customer Success in SaaS
- Comfortable presenting to both end users and decisionmakers
- A team player when it comes to internal collaboration
- Education or sales experience in life sciences industry highly beneficial
What Youll Love:
- 5 weeks paid vacation 1 day per year of service to a maximum of 30 days)
- Comprehensive benefits package for you and your dependents from day one
- RRSP Contribution Matching
- Access to mental health support
- Maternity and paternity leave
- 2 company paid volunteering days
- Life Assurance
Our Values:
- Integrity: We hold each other accountable for our actions.
- Leadership: We lead by example and inspire each other to reach for new heights.
- Openness: We are open and honest and share our ideas with care and consideration.
- Growth: We are lifelong learners who aspire to improve each day.
- Innovation: We seek out new ways to solve problems.
- Customer: Our customer is at the center of everything we do. Their success is our success.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race religion national origin citizenship sex gender identity or expression sexual orientation pregnancy age or marital veteran/military or disability status or any other protected status in accordance with federal provincial/state or local laws.
Even if you dont meet 100 of the above qualifications we encourage you to apply and tell us why youd be a great fit for this role! If you require any accommodations during the interview process please email us at so we can best support you.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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