Operational activities
The activities of the FACTORING team member are various and may include:
- Processing the different types of requests received from the clients per Email or directly in our Ticketing Tool;
- Maintaining the Master data of the debtors/clients (bank accounts changes creation of new contracts inactivation of clients/ contracts insolvency first disbursements etc.;
- Permanent support for the local departments regarding the limits (daily checks on new limits limit checks for new clients synchronizations SIRON & No Match process etc.;
- Regular meetings with the local teams (served countries) to present the volumes special cases and overall performance;
- Participates in the creation / update of FACTORING Standard Operating Procedures used by the SSC operational teams;
- Participates in trainings and transition processes when required;
- Offers continuous support and backup to team members for processes and tools utilized;
- Any other activities required by the business need of the country served.
Process and Control
- Identify and implement process changes that generate workflow efficiencies and productivity gains
- Ensure that all required information is captured in group or local tools as appropriate
Risk and compliance
- Adhere to compliance standards set by Coface and external regulators
- Adhere to and comply with IT security policies at all times
Career perspective
- Potential career opportunities within the company
Skills:
- Sense of initiative and excellent time and selfmanagement
- Adaptability for transformation
- Flexible way of working and willingness to operate within a team
- Professional relationship with clients
- Service and solution oriented
- Good oral and written expression and comprehension in all required languages
- Fast Knowledge Transfer and Steep Learning curve
- Knowledge of Factoring processes is a plus
Experience:
Graduated or first practical experiences on the job in a comparable role
Experience in Credit Insurance industry or financial services preferred
Experience in an international environment and/ or Shared Service Center preferred
Languages:
- Fluent in English
- Professional in German (CEFR Level B2C1
IT:
- Computer and internet affinity good technical understanding
- Ease regarding the work with varying software applications and systems different from product to product
- Professional Microsoft Office skills esp. MS Excel and MS Word
Education:
- Bachelors Degree in Business Accounting or other relevant field
Additional Information :
Whats in it for you:
- Mentoring will help you blend with the team and get involved in your work as comfortably as possible;
- The company will provide continuous support and guidance throughout your work;
- Hybrid work model;
- Benefit including meal and gift tickets medical subscription short Friday Bookster etc.
Remote Work :
No
Employment Type :
Fulltime