Senior Design Operations Program Manager
Senior Design Operations Program Manager
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-04-2025
Job Description
Blink is the user experience firm for the worlds leading companies. We use evidencedriven design to create products that people use love and remember. With studios in Boston New York San Diego San Francisco and Seattle Blink brings two decades of experience to research design and strategy for clients such as Amazon Facebook Microsoft NASA Starbucks and USAA.
This opportunity is a part of Blinks Embedded practice which supports longterm opportunities with some of Blinks largest client partners.
Duration:Ongoing
Location: Remote from Atlanta GA
Overview
- We are looking for a Senior Design Program Manager with extensive knowledge in design operations program management and a strong background driving operational process enhancements within a product design organization.
- Position is responsible for the strategy planning and delivery of operational programs and processes to grow team culture and efficiency of the team.
- The ideal candidate possesses excellent organizational and interpersonal skills is proactive in mitigating risks and removing roadblocks and drives progress towards goals and objectives through strong program management and influence.
- Lead and execute on the vision and strategy of design operational programs in collaboration with leadership and crossfunctional partners.
- Manage complexity and navigate ambiguity across crossfunctional teams.
Expectations
- Proactively examine experiment and measure improvements to design operational model processes and ways of working (e.g. automating tasks improving workflows developing repeatable methodologies) working closely with the Design Operations team and leadership to balance competing priorities to effectively and efficiently deliver impact.
- Possess a proven track record of collaborating with and influencing product design leadership and crossfunctional partners.
- Strong capacity for leading change dealing with ambiguity and proactively recommending driving and measuring operational process improvements from inception of solution to delivery.
- Require minimal to no supervision.
- Develops and implements structured communications plan for programs.
- Oversee and manage program status and health mitigating risks removing barriers efficiently and effectively to support team and escalating when necessary.
- Assess changes in scope and impact to budget and timeline communicating effectively with both internal and external partners.
- Provide status reports and timelines to crossfunctional leadership teams and drive clear action towards goals and objectives.
- Define and measure impact of program both quantitively and qualitatively sharing best practices to strengthen design operations.
- Facilitate collaboration and continuous improvement of processes and methodologies to strengthen ways of working across crossfunctional teamsEvaluate & implement the industrys best tools with other design program managers researchers designers and crossfunctional partners to solve our growing need to collaborate globally.
- Highly organized with strong writing influencing skills and impeccable attention to detail.
Your background
- 8 years of design project or program management experience within a product design organization with experience working across accessibility content design engineering product design product management and user experience research disciplines.
- Bachelors degree preferred.
- Strong written and oral communication skills.
- Experience collaborating with and developing and presenting materials to stakeholdersincluding Director and VPlevel senior leadership.
- A proven track record of partnering across a wide array of internal business groups external marketing agencies executive stakeholders and partners.
- Ability to delegate tasks across multiple projects and work streams (resource management capacity tracking resource planning risk mitigation etc.
- Experience with communication workflow and creative asset management systems such as Jira Figma Teams and similar tools.
- Experience managing program and scrum teams in Agile environments.
$135000 $150000 a year
DOE
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability.
Required Experience:
Manager
Employment Type
Contract
Key Skills
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