Customer Service Representative
Customer Service Representative
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Job Description
We are seeking a motivated and detailoriented Customer Service Representative to join our team. This position requires strong communication skills proficiency in Microsoft Excel and Word and a solid understanding of computer systems.
Job Responsibilities:
Respond to customer inquiries via phone email and chat in a timely and professional manner.
Provide accurate information regarding products services and company policies.
Resolve customer complaints efficiently and effectively escalating issues when necessary.
Maintain detailed and accurate records of customer interactions in the database.
Collaborate with other departments to address customer needs and improve service delivery.
Utilize Microsoft Excel to track customer interactions analyze data and generate reports.
Qualifications:
High school diploma or equivalent required.
Proficiency in Microsoft Excel and Word.
Strong computer skills and the ability to learn new software quickly.
Excellent verbal and written communication skills.
Ability to work in a fastpaced environment and handle multiple tasks simultaneously.
Schedule:
Monday thru Friday 8am5pm
Payrate:
$18 hrly with weekly pay
#IND
Required Experience:
Unclear Seniority
Employment Type
Full-Time
