Term Service Advisor
Term Service Advisor
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Job Description
At Steele Auto Group we believe work should mean more. Here youre not just doing a job youre part of something bigger. Were proud to deliver the Best Customer Buying Experience. At the core of it all is our people where Everything We Do is Driven by Youyour passion your purpose your potential.
Fundy Honda is hiring a Term Service Advisor!
Competitive Hourly Wage: $19.65 $23.00 Performance Bonus
Your Role: Excellence in Every Interaction
As a Term Service Advisor at Fundy Honda you will be the primary point of contact for our customers ensuring a seamless and professional experience from start to finish. Whether coordinating service appointments diagnosing concerns or providing expert guidance your effective communication attention to detail and rapportbuilding skills will define success in this role.
Key Responsibilities
Provide a worldclass customer experience welcoming guests with professionalism and enthusiasm.
Listen actively to customer concerns translating their descriptions into actionable service plans.
Verify warranty and service coverage ensuring customers understand their options clearly.
Develop accurate service estimates transparently communicating costs for parts labor and materials.
Prepare detailed repair orders documenting vehicle symptoms necessary services and technician recommendations.
Maintain strong customer relationships keeping clients informed on service progress and expected completion times.
Manage multiple tasks efficiently showcasing strong organization skills in a fastpaced environment.
Stay ahead of industry trends by participating in manufacturer training and development programs.
Uphold Land Rover Monctons reputation for excellence delivering aboveandbeyond service at every touchpoint.
What You Bring
Professional & Friendly Approach A customerfirst mindset with a warm and welcoming demeanor.
Strong Communication & RapportBuilding Skills You create trust and longterm relationships effortlessly.
DetailOriented & Organized You efficiently manage service details schedules and followups.
Previous Experience in Automotive Hospitality or Luxury Retail A background in highend customer service is an asset.
Valid Drivers License With an acceptable drivers abstract.
Why Youll Love Steele Auto Group:
At Steele Auto Group youre not just joining a companyyoure joining a community. Were all about:
A Fun & Supportive Team Join a crew of outgoing motivated professionals who will mentor support and cheer you on.
Flexible Health & Dental Plans Six costshared options tailored to your lifestyle.
Growth Opportunities We promote from within and support your professional journey.
Employee Discounts On vehicle purchases parts and service at any of our locations.
Retirement Savings Plan Employermatched up to 4 (and up to 5 after 5 years)because your future matters.
A fun fastpaced culture No two days are the same.
Making a difference Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplaceits a place where your talents are recognized your growth is championed and your potential is limitless.We believe in building careers not just filling roles which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success and were proud to foster a workplace thats fair inclusive and full of opportunity for everyone.
Apply now and start driving your career forwardwith a team thats got your back!
Based in Saint John NB!
We cant wait to meet YOU!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
