Remote Croatian-Speaking Customer Support
Remote Croatian-Speaking Customer Support
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Job Description
Job Opportunity: CroatianSpeaking Customer Support Representative Remote in Greece
Location: Greece 100 Remote)
Language Requirement: Fluent in Croatian and proficient in English
Work Schedule:
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Monday to Friday: 10:00 AM 6:30 PM
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Saturday & Sunday: 11:00 AM 7:30 PM
(Rotational shifts fulltime position)
About the Role
Are you a fluent Croatian speaker with a passion for helping others We are looking for a motivated and empathetic Customer Support Representative to join a growing team working remotely from anywhere in Greece. You will be the first point of contact for customers providing support and solutions to ensure a smooth and satisfying experience.
Key Responsibilities
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Respond to customer inquiries via phone email and live chat in Croatian
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Resolve issues efficiently and professionally ensuring high levels of customer satisfaction
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Provide information about products services and order status
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Escalate complex issues to the appropriate departments when necessary
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Maintain accurate records of customer interactions
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Collaborate with team members to ensure consistent and quality service
Requirements
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Fluent in Croatian (C1 or above)
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Good level of English (for internal communication)
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Excellent communication and interpersonal skills
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Ability to work independently and manage time effectively in a remote environment
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Comfortable using computers and basic software tools
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Must be legally eligible to work in Greece and reside there
What We Offer
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Remote work from anywhere in Greece
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Stable fulltime contract
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Rotational shifts with worklife balance
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Comprehensive training and onboarding
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Opportunities for growth in an international company
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Supportive and multicultural team environment
Employment Type
Full Time
