Foreclosure Specialist
Foreclosure Specialist
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Job Description
CIVIC CULTURE
Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end we recruit bright energetic and talented people to be members of our team. In return we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity selfawareness courage and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed our community wins.
ABOUT THE POSITION
The Foreclosure Specialist supports and coordinates all foreclosure activities for Default Management in accordance with statutory compliance regulatory compliance and company guidelines. This includes all daily operational foreclosure activity relating to the foreclosure process and real estate collateral disposition process. This position will ensure all foreclosure activities are completed timely and accurately in accordance with work rules goals and objectives to improve timeline attorney performance and portfolio performance. All positions are expected to help foster a culture of team collaboration accountability operational excellence and unwavering commitment to customer service and satisfaction.
NORMAL DAYTODAY WORK
- Coordinates all accounts actively in foreclosure and all postforeclosure property disposition.
- Actively reviews all open foreclosures to ensure portfolio performance and timely resolution.
- Acts as the primary contact for internal and external counsel on foreclosurerelated matters.
- Actively analyzes guidance provided by internal and external counsel to best direct each active foreclosure.
- Corresponds with impacted membership regarding foreclosure and redemption when applicable while maintaining tactful communication and upholding company values.
- Coordinates all postforeclosure accounting activity in relation to chargeoff and REO GL maintenance.
- Provides recommendations for property rehabilitation and sale based on current costbenefit analysis.
- Maintains oversight of REO properties to ensure Civics interests are protected. This includes but is not limited to eviction property maintenance inspection and security.
- Works with thirdparty vendors/contractors to coordinate all REObased activities relating to property protection and repair.
- Coordinates all REO sale activities including listing scheduling and investorbased sales.
- Actively maintains relationships with internal teams and individuals to ensure support of accounts impacted by foreclosure.
- Stays current with pending regulatory and state law changes that could impact foreclosure processes.
- Utilizes reporting to support timely activities on all foreclosure cases.
- Manages daytoday internal and external relationships establishing and monitoring service delivery/productivity/quality standards.
- Identifies opportunities for process improvement within the department and outside where applicable to minimize risk exposure.
- Follows departmental and organizational policies and procedures with strict adherence.
- Takes ownership for actions decisions and results; openly accept feedback and demonstrate both the willingness and ability to improve.
JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position.
- Minimum of 1 3 years of experience in foreclosure management or managing/servicing nonperforming loan accounts.
- Demonstrated knowledge and experience with the loss management life cycle and state and federal laws related to nonperforming loans.
- Must have strong analytical and organizational skills.
- Experience developing and managing through policy.
- Excellent verbal written presentation and leadership skills. Must possess a strong service orientation.
- PC proficient including Microsoft Office (Word Excel PowerPoint Access Outlook) and the Internet.
- Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC copier telephone etc.
- Ability to lift a minimum of 25 lbs. (file boxes computer).
- Travel required on occasion.
Here are a few qualities wed LIKE for you to have to make you more suited for this position.
- BA/BS in Accounting Finance or Business Management preferred.
- Collection experience at a Credit Union or other financial institution.
- Experience or certification as a paralegal.
CONTACT US
If you have questions about this position description please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources
3600 Wake Forest Road Raleigh NC 27609
Required Experience:
Unclear Seniority
Employment Type
Full Time
