Service and Parts Technician
Service and Parts Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Service and Parts Technician
Location Northampton
Hours Fulltime hours with flexibility of travel and overtime to complete jobs
Salary Dependant on experience of the candidate
Are you seeking a fantastic opportunity with an innovative global leader in its field
Our client is a familyowned company that designs develops and manufactures premium equipment and they are proud of their longstanding partnerships that have allowed them to become industry leaders in their sector.
Our client is currently looking for the successful candidate to join their Service and Parts team. You will work alongside a dedicated team responsible for providing exceptional customer service assisting with replacement parts and offering expert guidance on equipment operation maintenance and repairs. This position is primarily focused on providing maintenance and repair assistance both remotely and onsite when needed to dealers and end users. Additionally you will handle warranty administration across multiple markets and assist the production team with new equipment inspections and demo fleet maintenance.
Responsibilities include:
Manage customer and dealer inquiries regarding aftersales services
Provide leading support for service and parts to customers and dealers
Administer warranty processes across various markets
Collaborate closely with other teams to maintain a customerfirst approach
The Ideal Candidate Will:
Have 5 years of experience working in a service environment with mechanical and electrical systems
Be experienced with both workshop and onsite machine repairs
Possess handson knowledge of Microsoft IT applications
Be comfortable communicating with customers technicians and internal teams
Have a keen eye for detail and the ability to create accurate job reports
Be willing to travel and work overnight when necessary
Support trade and dealer events as needed
Most Importantly the Right Candidate Will:
Be motivated and eager to learn new skills and processes
Exhibit selfmotivation adaptability and a teamoriented mindset
Have a stay till the jobs done attitude
What our client can offer:
Attractive salary
25 days of holiday plus bank holidays
Medical insurance
Overtime paid at 1.5x base rate
Companyprovided uniform
Progressive training and development
Employee recognition rewards
Regular team events and internal promotion opportunities
Referral scheme
If youre ready to take on this exciting challenge we encourage you to apply today!
Required Experience:
IC
Employment Type
Full-Time
