Service Technician Anchorage
Service Technician Anchorage
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Salary Not Disclosed
1 Vacancy
Job Description
ENSTAR is on a mission to deliver safe and reliable natural gas to Alaskans. If you share our passion for these values and are eager to make a meaningful impact we invite you to join our dedicated team.
What You Will Do:
As a Service Technician you will play an essential role within our Anchorage Service department reporting to the Manager of Service & Mechanical Administration. The Service Technician responds to and investigates reported gas leaks and line break emergencies; sets removes locks and unlocks meters; inspects gas piping and gas appliances for code compliance; repairs/troubleshoots gas appliances; and relights appliances. Additionally this position investigates customer complaints concerning gas leakage or low pressure and abnormal consumption of gas appliances. Service Technicians may also obtain final and initial meter reads handle collection activities and respond to and assist emergency responders on Carbon Monoxide calls.
Your responsibilities will include but are not limited to:
- Investigate gas odor/leak calls. (Examine meters probe and inspect above ground and below ground gas piping for gas concentrations. Inspect appliance connections for leaks such as loose pipe joints to pinpoint gas leaks.
- Perform repairs adjustments and relights to natural gas burning appliances.
- Repair or replace gas meters gas regulators and meter bars.
- Investigate suspected illegal use of gas.
- Install gas piping rebuild meters sets appliance connects repair leaks.
- Discontinue or connect gas service to customers establishment following written or oral instructions.
- Investigate customer complaints regarding high service cost. (May inspect meters valves and pipes to detect defects such as leaks or malfunctioning meters using testing equipment.
- Perform collections activities including hanging door tags locking meters obtaining reads and discussing payment details with customers.
- Install commercial and residentialtype gas meters and regulators in buildings.
- Remove meters from vacated or abandoned buildings.
- Work in a constant state of alertness and in a safe manner.
- Use portable computer to receive create cancel and close work orders.
- Inspect gas piping and appliance installations for code compliance on customers premises.
- Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.
What You Will Bring:
Required Qualifications
- High School Diploma or equivalent.
- Three years service/plumbing experience.
- Previous gas utility experience in customer service preferred.
- Must possess State of Alaska limited Plumbers License and Municipality of Anchorage Gasfitters card or qualify to take the test. (ENSTAR will allow reasonable time to obtain required licenses.
- Experience with leak and Carbon Monoxide investigations.
- Experience with work that requires high mechanical aptitude.
- Able to work standby rotating shifts extended hours weekends and holidays.
- Must be able to pass initial and continuous federally required Operator Qualifications tests.
- Qualified applicants must reside within 60 minutes driving time from ENSTAR facility and 30 minutes when on standby.
- Must possess a valid Alaska drivers license and be qualified to operate a company vehicle under the conditions of the Safe Driving Standard Operating Procedure.
- Ability to pass a background driving employment history and drug screen.
Preferred skills and qualifications:
- Ability to interpret and apply Uniform Plumbing and Mechanical Codes.
- Basic knowledge regarding gas appliance installation and natural gas piping/heating systems.
- Ability to learn and understand ENSTARs Standard Operating Procedures (SOPs) as they relate to service department fieldwork.
- Ability to be selfdirected and selfmotivated. Must be able to think and work independently with minimal supervision or assistance from others.
- Must be able to perform emergency response functions.
- Must have good communication skills be able to maintain good customer service standards and effectively handle conflict.
- Must be able to use portable computer for receiving closing canceling work orders and viewing/modifying customer account information.
- Ability to interpret/enforce applicable codes related to setting meters (gas piping venting etc..
- Ability to read/interpret asbuilts/maps; applicable code books.
- Ability to effectively operate various company supplied leak investigation equipment. (Heath Pak JWs Gas Tracs)
- Ability to write legibly and complete detailed paperwork accurately.
If you meet most but not all the positions qualifications you are still encouraged to apply.
What We Will Provide:
ENSTAR is committed to your professional development and your overall health and safety. When you join our team here is what you can expect:
- Comprehensive health dental prescription and vision benefits
- 401(k) plan with generous company contribution
- Insurance coverage for Life AD&D and LongTerm Disability
- Employee Assistance Program
- Education Assistance Program
- Wellness Program
- Generous leave policies
- A safetycentric culture
Inclusive Workplace:
At ENSTAR we are dedicated to an inclusive workplace that celebrates the unique strengths perspectives and experiences of all our employees. We believe that our differences empower us to become a stronger team leading to better decisions innovation and business results.
Ready to Join Us
If you are eager to be part of our team and make a difference in the energy industry please apply via ApplicantPro at: Job Listings ENSTAR Natural Gas Company LLC Jobs. Qualified applicants who wish to be considered for the above position must submit a completed signed application via ENSTARs online application system at under Career Opportunities.
The statements contained in the job description are intended to describe the general nature of tasks and responsibilities. It is not intended to be an exhaustive list of all job duties assigned. Other duties will be assigned as appropriate.
ENSTAR IS AN EQUAL OPPORTUNITY EMPLOYER
For more information contact Lauren Guinotte in Human Resources at.
Required Experience:
IC
Employment Type
Full-Time
