Station Manager - Show Low Regional Airport
Station Manager - Show Low Regional Airport
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Job Description
Job Details
Description
Contour Airlines is a longestablished aviation services company with diverse capabilities. At Contour Airlines our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.
Contour Airlines offers
- Competitive salary
- Health vision and dental coverage as well as shortterm/longterm disability and voluntary life insurance policies. If selected these are effective on the first day of the month following your date of hire. Our current benefit enrollment guide will be provided during the onboarding process if you are selected for employment.
- Participationin our 401(k) savings plan which would also be effective the first day of the month following your date of Company match is up to 6. Your eligibility to participate in this benefit will be in accordance with the normal practices and guidelines of the Company. Our current 401K enrollment guide will be provided during the onboarding process if you are selected for employment.
- Paid sick leave. You can accrue up to 56 hours per year which will roll over each year until your sick bank reaches 480 hours.
- Vested vacation hours. These hours are available to you on January 1st following your date of hire.
- Nonrevenue/space available (NRSA) travel privileges after completing six active months of service.
- A variety of leaves of absence including medical leave nonmedical leave for the care of a family member maternity leave paternity leave personal leave etc. Specific information regarding Contour Airlines leave of absence policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age citizenship color creed sex national origin race religion sexual orientation political affiliation marital status pregnancy predisposing genetic characteristics veteran status military status disability gender identity or expression familial status criminal history status as a victim of domestic violence or any other protected status.
Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department atto discuss any specific needs that you may have.
Contour Airlines rapid growth has created exciting employment opportunities. We invite you to become part of the family.
Summary of Essential Duties
- Interact directly with our customers ground handling staff and management.
- Serve as a knowledgeable ticket counter gate baggage and ramphandling support person.
- Responsible for marshaling aircraft servicing aircraft assisting with aircraft pushback towing and deicing.
- Greet and assist all customers in a prompt friendly and courteous manner. Assist with resolving customer concerns as needed.
- Provide checkin assistance ticketing changes rebooking of itineraries and special service requests for passengers.
- Checking accepting loading and unloading of passenger baggage.
- Boarding/deplaning flights escorting passengers to and from aircraft as needed assisting passengers with special needs and monitoring customer safety during this process.
- Provide accurate gate flight arrival and departure information as well as answer general inquiries.
- Assist unaccompanied minors.
- Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors law enforcement officers hazardous materials and other regulatory requirements.
- Provide clear and accurate communication to passengers agents flight crews and vendors.
- Responsible for always maintaining the safety and security of the ramp.
- Observe safe groundhandling procedures and maintenance of ground service equipment including the performance of equipment checks.
- Comply with all safety procedures airline policies and Company standard operating procedures.
- Assist in ramp set up and storage of equipment and baggage ensure and maintain the integrity of a safe operation.
- Promptly communicate any event or challenges involving the local operation with management and/or the Systems Operations Control Center.
- Respond to and take proactive measures to minimize irregular operations and customer inconvenience.
- Completing required reports and audits to satisfy Company and regulatory requirements.
- Investigating and analyzing problems e.g. damage to GSE or aircraft Letters of investigation (LOIs). With respect to a finding formulate a response and possible corrective action.
- Oversight of all CrossUtilized Airport Agents including but not limited to onthejob training coaching/counseling attendance scheduling and providing corrective action if needed.
- Other duties as assigned by management.
Qualifications
- Be at least 23 years of age.
- High school diploma or GED equivalent preferred
- Prior aviation experience or aviation related education a plus.
- Be authorized to work in the United States and able to travel in and out of the United States.
- Must have a valid driver license and good driving record.
- Must understand read and write English.
- Possess polished and professional interpersonal skills with a positive attitude and a customeroriented mindset
- Possess strong leadership and organizational skills.
- Must have welldeveloped people skills and ability to work with a variety of personalities.
- Able to coordinate multiple priorities and meet deadlines.
- Able to handle interruptions and a fastpaced environment.
- Maintain strong attention to detail.
- Be selfmotivated and able to motivate others
- Excellent communication skills both written and verbal delivered with tact and professionalism
- Must pass a DOT required preemployment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
- Able to pass a required 10year work history review and submit to criminal background and fingerprint checks.
- Able to work nights weekends holidays and varying schedules
- Able to lift 75 lbs. routinely with or without a reasonable accommodation.
- Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA EPA state and federal regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities duties and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Required Experience:
Manager
Employment Type
Full-Time
