Front Office Support Staff - Float

AllHealth Network is growing! We are seeking motivated individuals to be a part of our Team in the fulltime 40 hours a week) position of Support Staff to support all of our office locations. This person must be willing to work at any of our locations in Littleton CO. The Support Staff will assist in performing administrative support tasks and coordinating office practice including front desk duties. If you are passionate about what you do and want to make a difference please apply!

Hours:

To be discussed in the interview.

Responsibilities:

Greet clients and visitors in a prompt courteous manner. Assist client with the checkin process; check the client Snapshot for any comments or requests and followup on with required action steps. Request and collect copays and provide payment/checkin receipts.

For clients that are new toAllHealth Networkservices give client the appropriate Intake Packet as needed and check forms after client has completed them to make certain they are complete with signatures dates etc. Assist clients with completing forms as needed. Check Medicaid coverage for walk in clients.

Answer telephone calls write and/or e mail messages and provide detailed responses to requests for information and services. Ensure front desk has coverage during crucial business hours as directed by supervisor/manager

Maintain positive working relationships with clients peers other agencies and the general public.

Perform clerical duties to include mail distribution organizing work area and reception area name lookup filing and announcing client appointments to clinicians. Maintain a clean and safe working environment. Order and restock literature and other flyers and pamphlets from the marketing department. Keep bulletin boards full of current information for staff and clients.

Complete all required data entry printing photocopying and tracking according to established timelines. Data entry includes but is not limited to intake paperwork creating and deleting snapshot comments and scheduling follow up appointments for clinicians (utilization of universal scheduling). Printing and photocopying includes but is not limited to intake paperwork client identification cards insurance cards and client accounts receivable information (entering data and printing out receipts for co pays). Tracking includes but is not limited to group room/office availability.

Organize and maintain office materials to include notifying supervisor/manager and/or staff responsible for ordering supplies.

Accurately maintain cash drawer. Ensure that deposits are completed daily and locked in a secure location when closing the office. All deposits are sent to business office once daily. Maintain cash bag in/out slip. Follow protocol for opening/closing and cash drawer maintenance.

Compose and type routine correspondence and reports as requested.

Must complete all required paperwork accurately completely legibly and by established timelines.

Expected to follow all AllHealth Network policies and procedures applicable to this position including those related to confidentiality release of information and record keeping.

Conduct direct line of sight monitoring for collection of urine samples from clients of the same sex. Utilize universal precautions as directed. Complete all applicable data entry and tracking as directed by UA coordinator and supervisor/manager.

Notify supervisor/manager of scheduling needs and/or requests in a timely manner in order to ensure adequate office coverage. Contact supervisor/manager by phone to notify of illness or emergency situation that prohibits employee from working scheduled shift. Receive approval for time off from supervisor/manager.

May provide coverage to otherAllHealth Networkoffices or positions as assigned by supervisor/manager.

Complete other duties as assigned by supervisor/manager.

Salary: $20 $22 an hour

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience education training merit and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks total compensation package for employees. Other rewards may include shortterm and longterm incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more:

Required Experience:

Staff IC