TX DIR-Instructor Trainer 3-

Job Description

Level Description

8 or more years of experience designing developing and implementing training curricula. Develop training programs including webbased and instructor led courses jobaids videos etc. Minimum 5 years of experience conducting classes regarding standard operating procedures of various software solutions IT security IT system installation software programming system maintenance and repair of software operational support best practices and equipment. Experience with web based learning management systems and eLearning authoring tools. Expert knowledge of MS Office Suite 2010 (Word Excel PowerPoint Outlook). A high degree of aptitude and flexibility to deliver training on a myriad of software products. Experience in delivering technical training in cloudbased technology is a plus.

Job Description

Responsible for preparing conducting and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver onsite and webbased training courses covering any number of software solutions. Leads development of infrastructure for information delivery as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines background material instructional materials and training aids) as needed for different COTS Products/Current ITDriven inhouse solutions as well as desktop support processes i.e. Remote Access Systems RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computerbased and multimedia curriculum. Shall be planning directing and undertaking classroom training electronic learning multimedia programs and other computeraided instructional technologies simulators conferences and workshops. The trainer will manage the training program in accordance with business needs regulatory requirements and Quality Managnement System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction creates graphics and integrates them into curriculum. Courses may be instructor based computerbased simulator based interactive or noninteractive. This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Job duties also include the following: incorporation of new curriculum in the teaching process (e.g. develops clarification or examples of application related to the subject matter) development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas and while acting as the testing officer the conducting of test analysis and development or revision of test Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery revision and maintenance. This specialist will gather analyze translate and compose technical information into clear readable materials to be used by technical and nontechnical personnel. Collect data and analyze audiences and training needs based on new business processes and policies and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.

Additional job details and special considerations

These Instructor Trainer contractor positions are part of the Administrative Applications Grants Management System team and will be working to develop implement and provide role and scenariobased training materials (written recorded and in person) for the purposes of end users external users and administrators of the enterprise Grants Management System (GMS) in Salesforce. These positions will perform Instructor Trainer duties that will involve the creation of both written and recorded webinar training materials for agency and external users. These positions may be required to provide inperson training to system users based on needs of the agency.