Title: Trainer
Duration: 24 Months
Client:NYC Public Schools
Location: Brooklyn NY 11201
Note: Onsite role
Job Description:
- Training Delivery
- Conduct multiple sessions per day/week (as needed) based on training requirements both virtually and in-person depending on the needs of the borough.
- Facilitate interactive engaging sessions using hands-on exercises demonstrations and use cases that align with the DOEs objectives.
- Provide individualized assistance to participants during training sessions to address specific challenges or questions.
- Customization of Training
- Customize training materials to fit the needs of different user groups (e.g. teachers administrators staff) based on their role and technical proficiency.
- Provide examples relevant to each group ensuring content is practical and applicable to daily tasks.
- User Engagement and Assessment
- Implement pre- and post-training knowledge checks and surveys to measure baseline knowledge and improvements after the session.
- Engage participants through interactive discussions Q&A sessions and role-playing exercises that make learning dynamic and relatable.
- Track participant feedback during and after the session and report this to the Lead Coordinator for analysis and action.
- Reporting and Documentation
- Document all training activities including attendance participant feedback and any identified issues that require follow-up.
- Provide weekly reports to the Lead Coordinator detailing the number of sessions conducted participation metrics and any challenges faced.
- Ongoing Support
- Offer support for post-training questions via virtual office hours or email to address any user challenges after the session. Help troubleshoot issues participants encounter while using the applications escalating complex issues to the Lead
Coordinator or DOE s IT support team as needed.
MINIMUM REQUIREMENTS:
- 3 years of experience delivering in-person and virtual training sessions with a focus on engaging and interactive content.
Skills:
- Experience customizing training materials to suit various user groups with different levels of technical proficiency.
Proven experience providing post-training support and troubleshooting user challenges.
Experience tracking and reporting training metrics including attendance engagement and feedback.
Strong communication skills with the ability to explain complex concepts in a clear and relatable manner.
Proficiency in using training tools and virtual platforms for effective delivery.
Ability to engage participants and foster a dynamic learning environment through interactive exercises.
Detail-oriented with excellent organizational skills to document training activities and report on progress
Ability to work independently and as part of a team ensuring alignment with project goals and objectives.
If you are: bright motivated skilled a difference-maker able to get things done work with minimum direction
enthusiastic a thinker able to juggle and multi-task communicate effectively and lead then we would like to
hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why
you think you are a fit.
About Us:
Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing software development (web and
mobile apps) systems integration data analytics system automation cybersecurity and cloud technology
solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as
increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from
our three distinguishing core values: integrity diligence and technological excellence. Tri-Force is a six-time
winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the
nations fastest-growing companies.
3+ years of experience delivering in-person and virtual training sessions, with a focus on engaging and interactive content. Skills: Experience customizing training materials to suit various user groups with different levels of technical proficiency. Proven experience providing post-training support and troubleshooting user challenges. Experience tracking and reporting training metrics, including attendance, engagement, and feedback. Strong communication skills, with the ability to explain complex concepts in a clear and relatable manner. Proficiency in using training tools and virtual platforms for effective delivery. Ability to engage participants and foster a dynamic learning environment through interactive exercises. Detail-oriented with excellent organizational skills to document training activities and report on progress Ability to work independently and as part of a team, ensuring alignment with project goals and objectives.
Education
3+ years of experience delivering in-person and virtual training sessions, with a focus on engaging and interactive content.