Job Summary
As the Inside Sales Representative Head you will lead and manage a team of inside sales representatives to drive revenue growth develop strategies to acquire and retain customers and ensure seamless sales processes. This role requires a resultsdriven leader with strong sales acumen excellent communication skills and the ability to motivate and guide a team to achieve ambitious sales targets.
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Key Responsibilities
- Leadership and amp; Team Management
- Recruit train and manage a highperforming team of inside sales representatives.
- Provide coaching mentorship and support to ensure team success.
- Set clear goals and KPIs for the team and monitor performance.
- Sales Strategy and amp;
- Develop and implement effective sales strategies and processes to achieve revenue targets.
- Collaborate with marketing teams to generate and manage leads through the sales funnel.
- Conduct regular sales forecasting pipeline reviews and performance analysis.
- Customer Engagement
- Oversee customer outreach and relationshipbuilding efforts.
- Address client concerns and provide appropriate solutions to enhance customer satisfaction.
- Ensure excellent communication with prospects and clients throughout the sales cycle.
- Process Improvement and amp; Reporting
- Analyze sales data to identify areas for improvement and optimization.
- Implement tools and technologies to streamline sales processes and improve productivity.
- Prepare regular reports on team performance revenue metrics and market trends.
- Collaboration
- Work closely with other departments such as marketing and customer support to align sales efforts with organizational objectives.
- Provide feedback from the sales team to influence product or service development.
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Qualifications and amp; Requirements
- Education: Bachelors degree in Business Marketing or a related field (MBA preferred).
- Experience:
- Proven experience 5 years) in inside sales with at least 2 years in a leadership role.
- Demonstrated ability to meet and exceed sales targets.
- Skills:
- Strong leadership and team management skills.
- Excellent communication negotiation and interpersonal skills.
- Proficiency in CRM tools (e.g. Salesforce HubSpot) and Microsoft Office Suite.
- Analytical mindset with a strategic approach to problemsolving.
- Other: Knowledge of the industry and target markets relevant to the organization.
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