Administrative Assistant ZR22483JOB
Administrative Assistant ZR22483JOB
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Job Description
This is a remote position.
Client Timezone: Eastern Time (Ontario Canada)
Client Overview
Join a rapidly growing emergency restoration services company that provides critical support to communities in their time of need. This established organization is expanding its operations and handles everything from water and fire emergencies to specialized cleaning and remediation services. As they transition from successful subcontractor to fullservice contractor they re seeking a detailoriented professional to support their mission of helping people recover from property emergencies.
Job Description
This is an exciting opportunity to play a vital role in emergency response operations coordinating essential restoration services that make a real difference in people s lives. You ll be the administrative backbone of a dynamic company managing scheduling coordination and documentation for various emergency and restoration services. As the company grows so will your role and responsibilities with the potential to expand from parttime to fulltime hours. You ll work directly with the owner and field teams ensuring smooth operations and excellent customer service during critical situations.
Responsibilities
- Coordinate emergency service responses and manage appointment scheduling
- Maintain communication with field crews and ensure proper assignment tracking
- Process customer invoices and manage billing documentation
- Master and utilize specialized industry software platforms
- Organize and maintain service records for multiple types of emergency responses
- Handle customer followup and schedule confirmations
- Coordinate various service types including:
- Emergency water damage restoration
- Fire damage recovery
- Mold remediation projects
- Asbestos removal services
- Contents cleaning and restoration
- Specialized cleaning services
- Emergency water damage restoration
- Manage administrative documentation and maintain organized records
- Support operational workflow and ensure timely response to urgent requests
Requirements
- Exceptional organizational abilities with strong attention to detail
- Excellent written and verbal communication skills
- Demonstrated ability to handle multiple priorities in a fastpaced environment
- Quick learner who can master new software platforms and systems
- Professional phone manner and email communication etiquette
- Experience in customer service or administrative coordination preferred
- Ability to work independently and manage time effectively
- Strong problemsolving skills and proactive mindset
- Reliable internet connection and quiet home office setup
- Comfort with handling timesensitive and urgent requests
- Basic proficiency with standard office software
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
.
Employment Type
Full Time
