JD for System Administrator 6 Months Contract)
The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments as scheduled. This role reports into the Local SHE IT manager and Global ITS workplace team and works closely with different stakeholders to ensure smooth running IT/IS operation.
Core Mission:
Support L1/L2 incidents or request raised end user.
Deploy new computer images as companies standard using SCCM
CoOrdination with suppliers on parts replacement or repair activity
Update all computer asset in CMDB or keep tracking asset in excel as per companies guidelines
Support network related incident raised
Support all L1/L2 ticket raised
Support and troubleshoot printer and label printers
Installation and deployment of Windows10 and Windows11 Operating System
Installation of PC based software like Office Bartender CodeSoftetc
Manage and keep track of all software and hardware assets.
Keep track of asset allocation to users and shared resource
Support Conference room and Barco Devices
Requirements:
Good knowledge on Windows environment/Operating system Installations
L1/L2 support for handling all service request and Incidents raised in helpdesk Tool
Good Knowledge on SCCM Software deployment Application installations
Good knowledge on applications installations Like Catia tools inhouse tools or engineering apps installations etc.
Coordination with Vendor for defective part replacement of workstation Laptop
Basic understanding of networking concepts(TCP UDP Routing)
Good Command on troubleshooting of Windows OS related issues.
Good knowledge on Scripting shell Like power shell or any other tool added advantage
If any certification of MCP or MCITP(Microsoft Certified IT Professional) added advantage
The minimum experience will be 1 to 2 Years.