Sales Operations Coordinator
Sales Operations Coordinator
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Job Description
The Sales Operations Coordinator is committed to creating an effective partnership between all Leadership and AR/FDR (Sales) departments to better understand our clients needs through process mapping root cause analysis project management and data mining. The ideal candidate will balance their time gathering all pertinent information about a particular business problem or question and creating deliverables such as charts/graphs PowerPoint presentations infographic job aids process maps and reporting findings to leadership.
What youll do:
- Responsible for Sensitive and Confidential Information
- Communicate with partners that include all levels of Leadership and AR/FDR departments
- Able to work weekend hours (see shift options below)
- Fulfilling requests from Sales Agents and Leaders across the department
- Organize a vast amount of information and synthesize it into insightful actionable solutions (reporting charts PowerPoints)
- Pull sales calls and report findings with solutions to leadership/report trends on the sales floor
- Use provided tools to map processes and flowcharts build graphs analyze data and create presentations
- Work crossfunctionally with multiple departments to understand the effects of decision trees that branch out across the business and impact the client experience.
- Identify where problems exist in the processes work streams at both a micro and macro level
Qualifications :
What Youll Bring:
- Must be able to work weekends.
- Projects a positive image and serves as a role model for others
- Strategicminded with advanced critical thinking skills
- Excellent communication skills (both verbal and written)
- Must be customerfocused serviceminded and detailoriented
- Ability to successfully multitask and independently prioritize tasks according to department goals and objectives
- Ability to balance demands in a fastpaced work environment
- Able to put together Memos Training Materials Standard Operating Procedures workflows and other communications that are free of errors and easy to understand
- Ability to work independently and within a team environment
- Ability to collaborate with multiple departments as needed
- Proficient with Data Visualization and Analysis
- Proficient in Google Suite (Google Sheets Google Docs Google Slides Google Forms and Google Drive) and Microsoft Office (Excel Word PowerPoint Outlook)
- Understanding of SharePoint Slack Salesforce Lightning Xactly Tableau and Grafana
Additional Information :
What you need to know:
Shift: Tuesday Saturday
Hours: 10:00 am 7:00 pm MST Tuesday Friday 6 am 3 pm Saturday
Location: Work remotely from home (in/near Tempe AZ)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
