Senior Medical Information Manager
Senior Medical Information Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking to strengthen our growing Medical Information Management Team. The role will be focused on supporting a Medical Information Teams in the delivery of Medical Information (MI) Services. The successful applicant will be responsible for client communication and service delivery for global MI programs.
Principle Responsibilities include:
- Line management of a Medical Information Teams. Responsible for leading educating and mentoring enquiry handlers to provide the highest quality Medical Communications services.
- Ensuring the delivery of a high quality MI service and for maintaining compliance with KPIs regulations and company policies in accordance with any Pharmacovigilance and Medical Information agreements.
- Supporting all aspects of outsourced Medical Information service delivery including program management Medical Information services setup program expansion and program compliance.
- Developing client relationships identify and implement process improvements and supporting business development
- Participates in client audits and inspections
- Ensuring compliance with PV regulatory obligations; assist with managing the process for root cause analysis and implementing corrective and preventative actions (CAPA)
Qualifications :
- Life Science Degree or equivalent. Healthcare degree is an advantage.
- Program management experience preferably in a Pharmacovigilance or Medical Information environment
- Prior experience supervising within a Call Center operation preferably in a Medical Information environment
- Experience mentoring training and line management
- Critical thinking and creative problem solving skills
- Relationship building skills
- Excellent communication skills
Additional Information :
Why PrimeVigilance
We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a humancentric environment where people of all cultural backgrounds genders and ages can contribute and grow.
To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.
We offer:
- Training and career development opportunities internally
- Strong emphasis on personal and professional growth
- Friendly supportive working environment
- Opportunity to work with colleagues based all over the world with English as the company language
Our core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to join!
- Quality
- Integrity & Trust
- Drive & Passion
- Agility & Responsiveness
- Belonging
- Collaborative Partnerships
Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
