Business Application Analyst
Business Application Analyst
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USD 63651 - 95476
1 Vacancy
Job Description
Business Application Analyst
Announcement #
Jefferson Healthcare is looking for a fulltime Business Application Analyst to join our team. We have a tightknit team. We love where we work and we are excited to introduce it to you! If you are looking to work with an exceptional team of professionals we encourage you to consider Jefferson Healthcare. Work where your talent is truly appreciated.
Who are you
You are a professional who is an expert in working with hospital based departments. You are motivated a change agent and ready to take our department to the next level.
What can we offer you
- Competitive salary
- Benefits package that is ranked in the top 1 in the state!
- Medical dental vision retirement PTO and more!
- Handson training
- Opportunities for advancement
Position Description
The Business Application Analyst is responsible for the support administration and optimization of all enterprise software applications used across the organization excluding the electronic medical record. This role serves as a liaison between departments and vendors to ensure applications effectively support business functions and strategic goals. The analyst plays a key role in application lifecycle management including system configuration user support and training troubleshooting upgrades and ongoing performance monitoring. Working closely with Process Improvement members staff and stakeholders the Business Application Analyst gathers requirements translates business needs into technical solutions and contributes to the continuous improvement of processes through system enhancements. This role will troubleshoot and resolve system errors operational usererror problems including but not limited to connectivity application errors and other performance issues. Welldeveloped communication skills are necessary to convey highly technical concepts to a wide range of internal and external contacts. This role will provide and facilitate onetoone and small group training. This role will prepare data for analysis reports or presentations that aid in improved business functions or decisionmaking abilities. This role will create automations to improve processes where possible and support software applications and associated interfaces. Familiarity with the EMR and other systems and applications used in Financial HR Supply Chain is beneficial.
Major Responsibilities
- Responsible for identifying and implementing solutions to address workflow improvement opportunities and system inefficiencies.
- Uses data to determine the best course of action and manages projects from creation to completion with clear deliverables and continuous communication.
- Anticipates and addresses issues proactively through data analysis customer feedback and understanding of industry best practices.
- Uses process improvement tools such as process mapping A3 driver diagrams to analyze opportunities to improve understand process variation and develop corrective action plans by leveraging technology enhancements or solutions.
- Uses proven change management strategies to implement new systems and enhance the use of existing systems.
- Independently collaborates with leaders to evaluate the effectiveness of system applications and understand gaps in system utilization through active monitoring.
- Responsible for making recommendations on changes to technology related applications to leadership in order to achieve strategic goals and initiatives.
- Align technical solutions with business requirements strategic plans and established standards.
- Designs coordinates and improves integration with existing workflows and systems.
- Educates employees on the use and best practices of our applications and the EMR.
- Works closely with Clinical Informatics Specialists Information Technology and organizational leadership including executives directors managers and supervisors.
Education and/or Experience:
- Bachelors degree in a healthcarerelated field Information Technology Business Administration or any other related field.
- Valid drivers license is required.
- Experience with commonly used healthcare systems (ERP HIRS Financial systems contract systems etc. preferred
- Process improvement experience or certification preferred.
- Project Management experience or certification preferred.
- Management of SaaS or Application experience preferred.
Schedule
1.0 FTE; exempt position. Hybrid position with on site work expected 12 days/week
* Candidates who accept a written offer of employment must pass a background check and may be required to undergo 11panel testing for commonly abused controlled substances including in accordance with our policy.
Required Experience:
IC
Employment Type
Full-Time
