Client Support Specialist
Client Support Specialist
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Job Description
Client Support Specialist
Position Overview
Client Support Specialists are responsible for consulting with our clients to advise on their services. In this position you will talk to business owners to offer custom solutions on getting their business launched and ready to grow!
What is Inc Authority
We are a business formation company headquartered in Reno NV that specializes in helping businesses launch and grow throughout the U.S. We act as a registered agent in all 50 states and consult on business formation services as well as business growth services such as tax planning business credit marketing etc.
Our Mission Statement:
It is our mission to empower our clients with the tools they will need to succeed in the business world. We bridge the gap between doing business online and facetoface. Our customer service team is dedicated in providing you with the resources you need to successfully run your business. Your success is our success.
Responsibilities
- Consult with clients that have inquired about our services and through our online portal
- Possess strong knowledge of Inc Authority products and services to identify customers needs when qualifying them (training provided)
- Demonstrate an aptitude for business startup consultation to increase customer satisfaction
- Communicate effectively and professionally in all forms of communication with potential customers and internal team members
- Maintain complete and accurate records of all daily activity and customer contact
Awesome benefits include:
- Pay for this position is $17.00 an Hour incentive bonuses
- Enjoy working 8am5pm MondayFriday with weekends off!
- Fun and exciting teamoriented work environment
- Continuous coaching and full support to help you maximize your earning potential
- Opportunities for advancement
- Paid Time Off 401K Plan Health & Dental Insurance
Essential Functions:
- Excellent Phone Communication Skills
- At least 1 year of experience in a client facing position
- Ability to read and write Spanish proficiently (preferred not required)
- Ability to navigate a CRM System and use a headset
- Basic computer skills such as typing while using Microsoft Office products (Excel Word Outlook)
- CareerMinded Professional
- A Passion for Helping Others with a Positive CanDo Attitude
- Professional Appearance and Demeanor
Apply today!
The ability to pass a criminal background check is a part of our position requirements
Required Experience:
Unclear Seniority
Employment Type
Full-Time
