Patient Coordinator- Full Time-EveNight
Patient Coordinator- Full Time-EveNight
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 16 - 30
1 Vacancy
Job Description
Description
- Makes contact with patients family members and visitors in the ED waiting area explaining policies and procedures as needed and directing patients to treatment areas when needed.
- Makes periodic rounds of waiting areas and exam rooms relaying information among patients family members and visitors in collaborating with the ED staff.
- Explains to patients family members updated visitation policy
- Responds to patient family member and visitor requests or problems with direct action or referral to the appropriate department or person and includes patient experience when necessary.
- Works closely with the ED and registration staff to help maintain smooth patient flow and open communication among all concerned.
- Makes necessary calls to families and ministers etc. for patient when requested. conducts post discharge calls to highrisk patients and escalates concerns to prevent readmissions.
- Assists in comforting those families who have experienced the death of a family member and assists with other necessary arrangements and escalates to spiritual care and PACT when needed.
- Assists with diversional activity for children by providing coloring books and crayons Teddy Bears and assisting parents as needed while maintaining a safe environment.
- Maintains knowledge of current ED services and hospital policies regarding patient registration treatment admission discharge visitation information release parking etc.
- Assist patients/families with transportation arrangements when necessary (taxi bus car rental)
- Assist in obtaining wheelchairs and stretchers for ED.
- Communicate with EVS on needs of the lobby and department.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt odors noise human waste etc.
Company: Vassar Brothers Medical Center
Org Unit: 1101
Department: PT Relations Programs
Exempt: No
Salary Range: $16.50 $30.44 Hourly
Required Experience:
IC
Employment Type
Full-Time
