Supervising Veterans Service Representative
Supervising Veterans Service Representative
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1 Vacancy
Job Description
Introduction
This examination is being given to fill one 1 Parttime position in the Veterans Services Division of Healthcare Services Department. Please be advised that Human Resources will only be accepting online applications for this recruitment.Resumes and paper applicationswill not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline.
NOTE: All correspondences relating to this recruitment will be delivered via email. The email account used will be the one provided on your employment application during time of submittal. Please be sure to check your email often for updates. If you do not have an email account on file Human Resources will send you correspondences via US Mail.
PreEmployment Drug Screening:Potential new hires into this classification are required to successfully passa preemployment drug screen as a condition of employment. Final appointmentcannot be made unless the eligible has passed the drug screen. The Countypays for the initial drug screen.
DEFINITION
TYPICAL DUTIES
- Plans assigns supervises and trains staff in the preparation and submission of claims for veterans and their dependents; ensures proper work methods are applied in compliance with established policy procedure and regulations; handles most complex cases and matters pertaining to developing claims collecting evidence and preparing case files.
- Assists clients in securing evidence to complete claim package including legal documents medical records service records and other documentation which supports entitlement to benefits; works closely with mental health specialists healthcare providers and caregivers to ensure appropriate treatment/services are received.
- Assists the Deputy Director Veterans Services in the daytoday operations and personnel management of the division including hiring employee relations performance management and discipline of subordinate staff; reviews and evaluates the work of Veterans Service Representatives and other staff as assigned.
- Conducts outreach; addresses groups regarding functions and responsibilities of the office; visits homes hospitals or other sites as required; collaborate with communitybased organizations; create and facilitate training for outside organizations and internal staff to further develop the veterans services programs and services.
- Keeps abreast of all state and federal regulations and laws that pertains to veterans benefits and rights; reviews and implements legal and regulatory changes affecting veterans services benefits or rights; assists in the development and implementation policies procedures and training.
- Conduct training and workshops for staff related to veterans benefits regulatory training certification training and database systems. Extend applicable training to communitybased organizations.
- Maintain effective records related to case files collection of subvention data and reports to ensure compliance with state and federal regulations; participates in and provides data for audits.
- Act in the absence of the Deputy Director Veterans Services as assigned.
MINIMUM QUALIFICATIONS
KNOWLEDGE
ABILITY
PHYSICAL/MENTAL REQUIREMENTS
Equal Opportunity Employer
San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age ancestry color creed marital status medical condition national origin physical or mental disability political affiliation or belief pregnancy race religion sex or sexual orientation. For more information go to Equal Employment Opportunity Division .
Accommodations for those covered by the Americans with Disabilities Act (ADA):
San Joaquin County complies with the Americans with Disabilities Act and upon request will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
BENEFITS
Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021.
Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan a Select Plan and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance:The County provides employees with a choice of two dental plans: Delta Dental and United Health CareSelect Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employees expense.
Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employees expense.
For more detailed information on the Countys benefits program visit our website at under Human Resources/Employee Benefits.
Life Insurance: The County provides eligible employees with life insurance coverage as follows:
1 but less than 3 years of continuous service: $1000
3 but less than 5 years of continuous service: $3000
5 but less than 10 years of continuous service: $5000
10 years of continuous service or more: $10000
Employee may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan:This is a voluntary program that allows employees to use pretax dollars to pay for healthrelated expenses that are not paid by a medical dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).
Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees Retirement Association (SJCERA) at for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees Retirement Act of 1937 or from any governmental agency covered by the California Public Employees Retirement System (PERS) you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.
Deferred Compensation:The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22500 or 100 of your includible compensation whichever is less. Individuals age 50 or older may contribute to their plan up to $30000.The Roth IRA (after tax) is also now available.
Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
Holidays:Effective July 1 2017 all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays accrualsuse and cashability of accrued time.
Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.
Bereavement Leave: 3 days of paid leave for the death of qualifying family member 2 additional days of accrued leave for death of employees spouse domestic partner parent or child.
Merit Salary Increase: New employees will receive the starting salary which is the first step of the salary range. After employees serve 52 weeks 2080 hours) on each step of the range they are eligible for a merit increase to the next step.
Job Sharing: Employees may agree to jobshare a position subject to approval by a Department Head and the Director of Human Resources.
Educational Reimbursement Program: Eligible employees may be reimbursed for careerrelated course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four 4 year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.
Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.
School Activities: Employees may take up to 40 hours per year but not more than eight 8 hours per month to participate in their childrens school activities.
PartTime Employee Benefits: Parttime employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases.
Selection Plan
Applicants for parttime and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given the top candidates may be referred to the hiring department for further selection.
Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division atprior to the examination date.
Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.
Preemployment Drug Screening Exam: Some classifications require a new employee successfully pass a preemployment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen.
Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship (parent child grandparent grandchild or sibling) either by blood or marriage may not be appointed promoted transferred into or within the department when:
They are related to the Appointing Authority or
The employment would result in one of them supervising the work of the other
Department Heads may establish additional limitations on the hiring of relatives by departmental rule.
Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.
HOW TO APPLY
Apply Online:
San Joaquin County Human Resources
44 N. San Joaquin Street Suite 330
Stockton CA 95202
Office hours:
Monday Friday 8:00 am to 5:00 pm; excluding holidays.
Phone:
Job Line:
For currentemployment opportunitiesplease callour 24hour job line at.
San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age ancestry color creed marital status medical condition national origin physical or mental disability political affiliation or belief pregnancy race religion sex or sexual orientation. For more information go to Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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