Waterpark Manager

Job Title:

Waterpark Manager

Location:

Company:

Showboat

SB Waterpark Land LLC

Department:

Waterpark

FLSA

FT/PT Status:

Exempt

fulltime

Summary of Position

Responsible for overseeing the safe and efficient operation of aquatic programs managing waterpark staff and ensuring the maintenance and upkeep of the facility. The Waterpark Manager plays a key role in fostering a strong team environment by delivering exceptional service and prioritizing safety. Through leadership safetyfocused practices and a commitment to a positive workplace culture this role enhances the overall waterpark experience for both guests and employees. The Waterpark Manager ensures seamless daily operations creating a safe and enjoyable environment for all visitors.

Organizational Relationships

Reports to:

Waterpark Assistant/Waterpark Director

Supervises:

Waterpark Lifeguards

Qualifications and Skills

• Strong leadership and supervisory skills with the ability to motivate and manage a large team
• Strong problemsolving and decisionmaking abilities
• Ability to move frequently throughout the large facility
• Standing and walking for long periods of time
• Ability to work in a fastpaced environment
• Must be able to speak read write and communicate in English to adequately perform the duties of the job
• Outstanding organizational and time management skills
• Certified lifeguard and CPR/First Aid trained
• Thorough understanding of waterpark safety regulations and best practices
• Ability to inspire and motivate team members to work together and exceed expectations
• Projects a positive public relations image for staff and guests
• Must show initiative including anticipating guest or operational needs
• Ability to work varying schedules that include evenings weekends holidays and extended hours as business dictates.

Education and Experience

• High School Diploma/GED or equivalent experience
• Bachelors degree in Recreation Management Aquatics or related field preferred but not required
• 2 years of Supervisory Experience
• Lifeguard Management Course (must be obtained if hired)
• StarGuard ELITE Lifeguard certification or equivalent Lifeguard Certification
• CPR/First Aid/AED certification
• Proficient computer skills including but not limited to Microsoft Word Power Point Excel and Outlook and other required systems.

Duties and Responsibilities

Operational Support:

Clearly delegates responsibilities and authority for department operations

Overseas the implementation of departmental policies and procedures

Develop detailed realistic plans aligned with organizational objectives

Communicates effectively with internal and external stakeholders using tact and diplomacy to resolve conflicts and gather accurate information

Manage team operations including conflict resolution coaching team development and performance management

Safety:

Maintains a strong focus on safety quality and sanitation ensuring all areas are inspectionready at all times

Ensures compliance with all safety protocols by maintaining necessary documentation standard operating procedures and required signage for all attractions

Conducts regular site inspections to uphold the highest standards of safety cleanliness courtesy and efficiency

Staff Management:

Directly oversees the performance of the entire waterpark team ensuring compliance with policies procedures safety and quality standards within budget constraints

Coaches develops and holds team members accountable for performance

Establishes individual and team goals to align with departmental objectives

Collaborate with Directors to develop and implement ongoing operational procedures and programs for the waterpark

Other Duties:

Performs other related duties as assigned by the Waterpark Director.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1 Friendly Focused we are committed to creating a fun environment that embraces families and children of all ages.

2 Kindness Focused we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3 Team Spirit we foster a respectful workplace where team members work together to exceed our guests expectations.

4 Hearts that Serve we are driven by a passion to bring joy and happiness to the guests that we serve.

5 Take Ownership we take full responsibility for our actions and the resulting outcomes embracing personal accountability.

Essential Functions

• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
• The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate create and access information.
• The ability to lift and move 80 pounds.
• The ability to sit/stand/bend/stretch etc.
• The ability to use hands to finger handle or feel and reach with the hands and arms

Physical Demands

Constantly occupation requires this activity more than 66 of the time 5.5 hours/day)

Frequently occupation requires this activity from 33 to 66 of the time 2.5 5.5 hours/day)

Occasionally occupation requires this activity up to 33 of the time 0 2.5 hours/day)

Not Applicable activity is not applicable to this occupation.

Physical Demands

Stand

Constantly

X

Frequently

Occasionally

Not Applicable

Walk

Constantly

X

Frequently

Occasionally

Not Applicable

Sit

Constantly

Frequently

X

Occasionally

Not Applicable

Handling/Fingering

Constantly

X

Frequently

Occasionally

Not Applicable

Reach Outward

Constantly

X

Frequently

Occasionally

Not Applicable

Reach Above Shoulder

Constantly

X

Frequently

Occasionally

Not Applicable

Climb

Constantly

Frequently

X

Occasionally

Not Applicable

Crawl

Constantly

Frequently

X

Occasionally

Not Applicable

Squat or Kneel

Constantly

X

Frequently

Occasionally

Not Applicable

Bend

Constantly

X

Frequently

Occasionally

Not Applicable

Lift/Carry

10 lbs. or less

Constantly

X

Frequently

Occasionally

Not Applicable

11 to 20 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

21 to 50 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

51 to 100 lbs.

Constantly

Frequently

X

Occasionally

Not Applicable

Over 100 lbs.

Constantly

Frequently

Occasionally

X

Not Applicable

Push/Pull

12 lbs. or less

Constantly

X

Frequently

Occasionally

Not Applicable

13 to 25 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

26 to 40 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

41 to 100 lbs.

Constantly

Frequently

X

Occasionally

Not Applicable

Environmental Factors

Extreme Cold (nonweather)

Constantly

Frequently

X

Occasionally

Not Applicable

Extreme Heat (nonweather)

Constantly

X

Frequently

Occasionally

Not Applicable

Loud Noise Level

Constantly

X

Frequently

Occasionally

Not Applicable

Other

Ability to Read

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Speak English

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Understand Verbal Directions

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work Regularly

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work on Time

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Work Safely

X

Constantly

Frequently

Occasionally

Not Applicable

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position.

This job description is subject to change but remains in effect until superseded or canceled in writing by the Director of Human Resources.

Required Experience:

Manager