Account Manager
Account Manager
Posted on :
25-04-2025
Employer Active
1 Vacancy
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Job Description
Everly Healths mission is to transform lives with modern diagnosticsdriven care and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin Texas Everly Health is the parent company to Everlywell Everly Health Solutions Natalist and Everly Diagnostics. Weve set a new standard of peoplefocused diagnosticdriven care that puts patients at the center of their own health journey.
Our infrastructure guides the full testing experience with the support of a national clinician network thats composed of hundreds of physicians nurses genetic counselors PharmDs and member care specialists. Our solutions make worldclass virtual care more attainable with rigorous clinical protocols and bestinclass science to tackle some of the healthcare industrys biggest problems.
We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance. In this exciting clientfacing role youll wear multiple hats to drive revenue growth operational excellence and provide stellar customer service. The Account Manager should be able to juggle multiple responsibilities amongst your clients many of those roles defined below.
Responsibilities:
- Serve as main clientfacing representative for enterprise accounts.
- Build trust and longterm relationships with clients with a focus on nurturing and expanding strategic relationships with clients.
- Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience.
- Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans.
- Collaborate with crossfunctional teams to optimize all programs deployed for accounts.
- Engage clients in identifying key metrics and deliver performance reports within SLAs.
- Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives including forecasting a monthly client pipeline.
- Prepare longterm and shortterm account and plans that map client priorities to the companys unique value proposition.
- Present account updates to Everly Health Solutions leadership team as needed
Who You Are:
- 35 years of account management experience in the healthcare industry required.
- Bachelors Degree required business or science related field preferred.
- Track record of successfully owning growing a book of business across multiple accounts.
- Highly analytical strategic thinker and data driven but also a creative problem solver for complex solutions.
Skills & Abilities Required:
- Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality budget or timelines.
- Resultsfocused and selfmotivated with a flexible and entrepreneurial mindset.
- Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify evaluate and exploit new business opportunities.
- Ability to leverage and use AI with fluency and understanding
- Excellent interpersonal and communication skills are essential (written and verbal).
- Strong executive presence communication (verbal and written) and presentation development skills/
- Ability to thrive under pressure and manage multiple priorities simultaneously.
- Potential to work both independently and as part of a team.
- Proven ability to develop and sustain strong relationships both inside and outside the organization.
- Exercises good judgment and diplomacy with both clients and internal teams.
- Prior experience in a fastpaced and evolving atmosphere a plus.
- Familiar with Salesforce and Tableau a plus.
Required Experience:
Manager
Employment Type
Full-Time
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