Customer Support Sales Representative
Customer Support Sales Representative
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
About the Role
This role is primarily customer supportfocused with occasional salesrelated responsibilities such as answering basic sales inquiries or passing warm leads to the appropriate team.
Key Responsibilities
- Handle incoming support requests via email chat or phone
- Provide professional timely and accurate support to clients
- Assist with client onboarding and account setup
- Identify potential upsell opportunities and direct them to the sales team
- Maintain detailed and organized records using CRM tools
- Collaborate with internal teams to resolve issues quickly and effectively
Requirements
- Excellent English communication skills with a neutral accent
- 1 years in a customer service or support role (experience in lead generation or sales is a plus)
- Comfortable handling support calls and writing professional responses
- Detailoriented with strong organizational and time management skills
- Techsavvy able to work with CRM systems and other online tools
- Reliable and able to work fulltime on Eastern Time schedule
Employment Type
Full Time
Key Skills
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