Sales Executive
Sales Executive
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Job Description
Key Responsibilities
1. Sales Performance and Customer Service Excellence
Lead the sales process to meet consistently or surpass sales targets and key performance indicators.
Develop and oversee strategic boutique events to augment the client experience.
Communicate and manage individual and team KPIs alongside the Management Team for continuous improvement.
Delegate and lead boutiqueassigned tasks to ensure operational excellence.
2. Brand Representation and Environment Cultivation
Champion the Ashluxury brand ethos ensuring that the boutique exemplifies the brands premium image and standards.
Cultivate a boutique environment that reflects luxury and elegance appealing to the boutique s discerning clientele.
Encourage self to provide a bespoke customer service experience that aligns with the brand s reputation for exclusivity and quality.
Lead by example representing the brand with professionalism in all internal and external interactions.
Facilitate a culture of continuous learning and brand advocacy among team members through regular training and brand immersion activities.
Implement visual merchandising strategies that showcase the brand s products and heritage creating an inviting and captivating shopping experience.
3. Customer Engagement and Sales Generation
Actively engaging with customers understanding their needs and recommending products or services to meet those needs.
Using effective sales techniques to convert customer inquiries into sales.
4. Product Knowledge
Maintaining a thorough understanding of the products or services offered by the retail store including features benefits and pricing in order to communicate with customers effectively and address their questions or concerns.
5. Customer Service Excellence
Providing exceptional customer service always ensuring that customers feel valued and satisfied with their shopping experience.
Handling customer inquiries complaints and returns professionally and efficiently.
6. Meeting Sales Targets
Working towards and achieving individual and team sales targets set by the retail management
Proactively seeking out opportunities to upsell or crosssell products to maximize sales revenue.
7. Visual Merchandising Support
Collaborating with visual merchandisers and store managers to ensure that products are displayed effectively and attractively enhancing their appeal to customers and driving sales.
8. Promotions and Marketing
Assisting with the implementation of sales promotions marketing campaigns and events to drive foot traffic to the store and increase sales opportunities.
9. Handling and Transactions
Processing customer transactions accurately and efficiently handling cash credit card payments and other forms of payment securely and reconciling daily sales receipts.
11. Collaboration
Working collaboratively with other sales associates as well as store managers and support staff to ensure a cohesive and positive working environment that contributes to overall sales success.
12. Continuous Learning and Development
Staying informed about industry trends product knowledge updates and sales techniques through training programs and selfdirected learning to improve sales performance continuously and customer satisfaction.
Requirements
Requirements
Minimum 2 years experience in a premium or luxury retail environment.
Proven track record of meeting or exceeding sales targets.
Excellent communication and customer service skills.
Detailoriented organized and resultsdriven.
Flexible to work weekends holidays and peak retail periods.
Passion for fashion culture and lifestyle.
Benefits
Join a Globally Celebrated Luxury Brand: Step into the world of highend fashion and lifestyle with a name thats renowned worldwide.
Collaborate with a FastPaced HighGrowth Team: Be part of a dynamic team driving innovation and excellence at the forefront of luxury fashion.
Enjoy an Exceptional Compensation & Benefits Package: We offer competitive pay and a range of benefits designed with you in mind.
Employment Type
Full Time
