Account Coordinator
Account Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties and Responsibilities:
- Communicate professionally and effectively over the phone via email and inperson to all customers and team members
- Create loads for assigned customers in our Transportation Management System
- Coordinate and schedule pickups and deliveries
- Utilize Transportation Management System to enter bids and notate customer communication
- Proactively deliver tracking updates to customers
- Grow current accounts through account penetration and sales of additional services
- Utilize our Transportation Management System to enter tracking information
- Service multiple customers accounts concurrently often meeting deadlines
- Continuously build and increase your industry knowledge
Experience and Qualifications:
- High School Diploma Required
- Bachelors Degree In Related Field Preferred
- Minimum of 1year Customer Service Experience or ThirdParty Logistics Experience is a Plus
- Previous Sales Experience is a Plus
Knowledge and Skills:
- Ability to develop and maintain ongoing relationships with accounts
- Strong negotiation and persuasive skills
- Sense of urgency when resolving customer issues
- Attention to detail without sacrificing accuracy
- Ability to manage multiple tasks in a fastpaced environment
- Proficient in Excel and Outlook
- Professional phone skills
- Exceptional communication both written and verbal
Benefits and Perks:
- Paid Industry Training
- OnSite Gym (Indianapolis Chattanooga Birmingham)
- Comprehensive Benefits Packet (Medical Vision Dental)
- Company Provided Life Insurance Optional Additional Policy
- 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
- Employee Assistance Program (EAP)
- Health and Wellness Program
- Paid PTO and Holidays Unlimited PTO Policy on 1Year Anniversary
- Free Onsite Parking
- Casual Dress Code
Required Experience:
IC
Employment Type
Full-Time
