Technician Broadband Sr - Cable
Technician Broadband Sr - Cable
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Salary Not Disclosed
1 Vacancy
Job Description
Shenandoah Telecommunications Company (Shentel) specializes in providing HighSpeed Internet and other telecommunications services to customers in the MidAtlantic United States. We focus on rural communities which are often overlooked by larger Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber:Delivers fiberoptic Internet for customers in larger cities as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small medium and largescale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve and we are proud to support our local communities. For more information please visit .
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Job Summary:
Responsible for maintenance installation and repair of FTTH services in the Shentel FTTH systems. Installs all Shentel FTTH video broadband internet access and voice services. Supports system troubleshooting maintenance and repairs from the customer premises to the head end / IP Hub location including all active and passive devices. Will be included in Shentel oncall schedule and expected to work Saturdays periodically. Daily contact with customer concerning service problems and installation of equipment as well as clearing network and customer troubles. Frequent contact with manufacturers for technical assistance. Working conditions include climbing bucket truck operation working at heights driving approximately 50 to 100 miles a day and working diverse hours.
Qualification Requirements:
a. Education: High School Diploma or equivalent required.
b. Experience Level: 5 years of CATV wireline and fiber optic installation maintenance troubleshooting and repairs.
c. Special Requirements: Ability to read and comprehend written materials. Ability to communicate in both facetoface and nonfaceto face situations. Ability to lift 50 pounds and transport 200 feet. Ability to work aloft on ladder or bucket truck as well as underground while using power tools.
d. SCTE NCTI or cable company equivalent certifications for maintenance tech or head end technician required. Candidate must be holding certification or certifying entity must verify certification.
e. Experience with digital CATV systems IP Video Optical installation and troubleshooting.
f. Competent in fiber optic theory and fiber cable system operation maintenance and troubleshooting.
g. Skills Summary: PC skills utilizing laptop devices and basic software applications (MS Word Excel Web Browse).
h. Valid Drivers license required DCJS certification preferred.
Knowledge of:
a. Telecommunications concepts CATV fiber optic and coaxial transport systems electricity and
electronics.
b. Troubleshooting skills in fiber optic systems using experience and test equipment.
c. Skills: Ability to deal tactfully and effectively with the public and staff as well as 3rd party vendors and other utilities.
Shentel provides a drugfree workplace and is an EEO employer.All qualified applicants will receive consideration for employment without regard to age race color religion sex (including sexual orientation and gender identity) national origin disability or protected Veteran status.
If you require accommodation or assistance to complete the online application process due to a medical condition or impairment please contact aHR Representativeator.When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.
Other details
- Job FamilyEngineering & Operations
- Job FunctionIncumbent Cable
- Pay TypeHourly
- Required EducationHigh School
Required Experience:
Senior IC
Employment Type
Hourly
