Operations Team Leader x3 EM Service Delivery Flexibly located within Scotland

Together we are Trusted to Serve Scotland.

Were transforming the way we work in E&M and Property Services creating a more dynamic efficient and effective operations. And this role Its right at the heart of that transformation.

This is your chance to be part of something bigger shaping the future of our services leading from the front and making a real difference every day.

Sound good Were looking for two Operations Team Leaders to join our E&M Service Deliveryteam one in Aberdeen and one in Inverness.

What youll be doing

Youll be at the heart of keeping Scotlands water flowing quite literally. Youll be leading a skilled multifunctional craft team providing Electrical Mechanical and Field Automation support across Scottish Waters operational sites.

Youll own performance people and processes making sure your team delivers topnotch service while running an efficient and effective operation. From managing budgets and tackling operational challenges to developing your team youll be the driving force behind it all.

Safety comes first always. Youll lead the way on health safety and wellbeing initiatives championing improvements that not only protect your team but set the standard for the wider E&M community.

Your work will make a real impact boosting business performance exceeding customer expectations and keeping regulators happy. And you wont be doing it alone. Youll work closely with operational teams building strong relationships and strengthening the E&M service.

What youll bring

First and foremost youre a people person a natural leader who knows how to build support and develop a highperforming team through coaching delegation and support.

Youre great at bringing people together and working with a wide range of stakeholders building strong relationships and keeping everyone aligned. Your communication skills are spot on whether youre engaging with frontline teams or senior stakeholders you can break down complex information in a way that makes sense.

You keep things moving and make smart decisions even in a fastpaced highdemand environment. You can take in information analyse it and make the right call when it matters.

Techsavy Even better. Youll need solid Microsoft Excel Word and PowerPoint skills. Familiarity with Ellipse Salesforce and Take 5 would be a plus but if youre a quick learner weve got you covered.

A solid understanding of Electrical and Mechanical systems and how they fit into water and waste water processes would definitely help. Leadership experience Even better! Thatll be invaluable as you step into this role.

And last but not least youll need a full current driving licence for this role.

Looking out for you

While the work we do is important we know its not the only thing that matters. Thats why we make sure you have everything you need to find a good worklife balance.

This is a full time 35 hours per week) role Monday to Friday. But youll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have familyfriendly policies around adoption maternity and parental leave. And for the everyday We embrace flexible working.

For your future theres our pension (the knowwhatyoullgetwhenyouretire kind) as well as life assurance.

As for some nice extras You can expect an annual company bonus. Not to mention access to SW Splash handy rewards that can save you money on holidays bills and shopping.

The notsosmall print

This role will be a Grade 7. If youre new to Scottish Water youll join us on a starting salary of 41000. Performancedriven pay progression would then allow you to move through the range to a maximum of 51970.

Job offers at Scottish Water are conditional. Well be able to confirm your start date once you pass our PreEmployment Screening. This is done for us by a third party. Well ask for your permission before we initiate the checks.

If youre interested in this role or know someone else who might be well be accepting applications until midnight on Monday 31 March 2025.

A few final things worth knowing

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youre interested in this job but dont tick all the boxes apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So dont rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!. Were also aware that some people might be experiencing temporary challenges because of life events like menopause. Were very used to making adjustments so please dont be afraid to ask.

As part of our commitment to developing a flourishing Scotland its important that all our employees are Scottish taxpayers. If you join us your home address will need to be in Scotland. If you dont already live here youll need to commit to moving here within your first three months.

Finally (finally! candidates who havent submitted an application in the last 12 months will have their records removed from our recruitment database. You wont need to do anything. Your data will be automatically deleted.

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