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BACKGROUND:
The Market Match Assistant works under the direction of the Director Benefits & Incentives to provide customer service and site support for the implementation of Benefits and Incentives programs such as Market Match at our farmers markets. These programs play a vital role in our food access and equity work. Market Match and other incentives for EBT and WIC users help make fresh locally grown produce more affordable for the lowincome customers we serve by providing a dollarfordollar match in the form of vouchers when they shop at our farmers markets. We have implemented Market Match and other nutrition incentives programs for 10 years and proudly offer these programs at all of our farmers markets. We are currently looking for support at the following market:
GENERAL DUTIES FARMERS MARKETS (REGULAR MONTHLY SHIFTS & ONCALL)
Administer CalFresh EBT and nutrition incentives transactions for market customers.
Educate customers about Market Match and other nutrition incentive programs.
Educate customers on where to apply for CalFresh benefits.
Direct customers to vendors accepting WIC benefits as needed.
Assist with communicating important program and community updates to customers.
Assist with surveys of customer base if needed.
Assist Market Manager(s) as needed with communication about program operations and updates to farmers/vendors on market day.
Assist the Market Match Associate and Coordinator with program outreach and promotion as needed.
Participate in quarterly Benefits and Incentives team meetings (typically virtual).
Other related duties as assigned.
Qualifications :
QUALIFICATIONS:
Bilingual English/Spanish skills desired.
Retail or farmers market experience highly desired.
Experience with or knowledge of farmers markets food security and nutrition issues preferred.
Familiarity with federal nutrition benefit programs including CalFresh/SNAP/EBT and Women Infants & Children (WIC) programs a plus.
Excellent interpersonal skills comfortable communicating with the public and team members.
Time management strong written communications and ability to work independently and proactively direct supervisor is not always onsite but should receive regular updates from market staff.
Strong organizational skills and attention to detail.
Experience with data collection desired.
Introductory level knowledge and/or experience working with Excel sheets.
Additional Information :
PHYSICAL REQUIREMENTS:
This role involves physical activities to effectively support the necessary functions at SEELAs Farmers Markets. Candidates should be capable of performing the following tasks:
Standing and Sitting: The employee will be required to stand for extended periods during market hours interacting with customers and vendors. Additionally sitting may be necessary for administrative tasks.
Communication and Dexterity: Effective communication is crucial as the role involves interacting with customers and vendors. Using hands and fingers to operate a tablet and telephone keyboard is essential for administration of clerical work.
Lifting and Setup: The role entails lifting tasks such as lifting boxes setting up tents and arranging tables. The ability to lift up to 50lbs is required for these tasks.
Stooping Kneeling and Squatting: The employee should be able to perform tasks that require stooping kneeling or squatting such as arranging equipment and handling inventory.
Outdoor Work: Most of the work will take place outside potentially in various weather conditions including rain heat or cold. Candidates should be prepared to work comfortably in these conditions.
All your information will be kept confidential according to EEO guidelines.
Equal Opportunity Employer Statement:
SEELA is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race color religion sex national origin age disability veteran status sexual orientation gender identity or expression or any other characteristic protected by applicable federal state or local laws. SEELA is committed to creating a diverse and inclusive environment for all employees and applicants. We encourage individuals of all backgrounds and experiences to apply.
Remote Work :
No
Employment Type :
Parttime
Part-time