Account Executive - Mid Market

At Freshworks we believe great employee experiences start with great people - and that includes you. Were growing fast and were looking for a Mid-Market Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of work. 

In this role youll partner with mid-sized businesses (500 - 1000 employees) to help them enhance their employee experience (EX) with thoughtful human-centered solutions. Youll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams streamline onboarding and support IT service management. 

This is more than just a sales role - its about impact collaboration and growth. 

What Youll Do: 

• Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM onboarding and employee engagement - and offer tailored solutions that drive real impact. 
• Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting virtual selling and meaningful discovery
• Navigate with Empathy: Work closely with buying teams creating trust and clarity throughout the decision-making process 
• Own the Deal: Manage and close mid-sized opportunities with confidence from negotiation through final agreement
• Collaborate Across Teams: Partner with our Marketing Solutions Engineering and Customer Success teams to ensure a seamless experience for every customer 

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo CA headquarters. 

Qualifications :

What Were Looking For: 

• 3 years of experience in SaaS or mid-market sales with a track record of exceeding targets and building strong customer relationships
• A natural communicator who knows how to listen deeply ask the right questions and drive value
• Solid understanding of SaaS platforms - bonus points if youve worked with employee experience (EX) solutions
• Comfortable working in a fast-paced evolving environment where your ideas are valued
• A consultative adaptable and thoughtful approach - youre strategic but also hands-on when needed

Additional Information :

Why Youll Love It Here: 

• A culture of belonging: We embrace diverse perspectives and create space for everyone to thrive
• Flexibility: Hybrid schedule with a supportive people-first workplace
• Purpose-driven work: Youre helping organizations improve the everyday experience for their employees 
• Room to grow: Opportunities for development mentorship and career mobility 

If youre someone who values connection impact and growth - and youre excited to bring your authentic self to work every day - wed love to hear from you. Lets build better experience together. 

This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. 

Compensation Package

$103000 - $145000 Base Salary. This role is also eligible for variable compensation. 

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Full-time