BMS Application Engineer
BMS Application Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Responsible for the delivery followup and maintenance of products/technical solutions for North American customers of the company.
- Responsible for onsite installation and product adjust during the product delivery phase.
- Conduct project evaluation and analysis based on customer needs and provide corresponding solutions.
- Cooperate with salesperson to provide presales product technical presentation product demonstrations and answer technical questions.
- Provide professional services to local customers handle any abnormal situations during product using identify and solve problems.
- Collect and summarize customer needs aftersales technical feedback data and provide timely feedback to relevant responsible persons to assist in improving the product system;
- Based on customer needs compile technical documents and provide feedback to the companys product and R&D teams for requirement changes.
Qualifications :
- Familiar with using basic tools such as CANOE.
- Minimum 5 years experience in the automotive industry with more than 3 years in solution technical support.
- Familiar with CAN bus and UDS protocol.
- Bachelors degree or above with priority given to majors in computer hardware/software/communication etc.
- Have experience in the automotive industry with more than 3 years of overall solution technical support work experience.
- Must: Excellent listening speaking reading and writing skills in English. Mandarin preferred
- Familiar with software hardware network related knowledge and able to independently troubleshoot and solve technical problems.
- Strong work initiative and communication skills.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
