drjobs Senior Program Manager External Systems Integration

Senior Program Manager External Systems Integration

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1 Vacancy
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Job Location drjobs

Hyderabad - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building system integration focused solutions that enable our business customers to get their systems integrated with Amazon. The needs of these business customers and alliances are different from those of the traditional Amazon customer so we are reinventing everything from their connectivity to Amazon to how we display our selection price our products provide the right customer experience and offer unparalleled customer support.

Our team owns the product and technology for many exciting and complicated products like eprocurement systems integrations Punchout Electronic Invoicing Business APIs and Amazon as a Customer. Within this space we are looking for a program manager with proven experiences in thought leadership program management and detailed to lead a suite of integration focused programs for Amazon Business customers. These businesses range from small businesses to large enterprises.

From Day 1 Program Managers are given ownership of large and crossfunctional programs the autonomy to think strategically and make datadriven decisions and the ability to drive significant impact to the customer experience and the business.

Specifically this program manager will:
1. Lead multiple programs for improving customer experience for integrated customers.
2. Manage key aspects of integration experience ranging from Punchout electronic ordering eInvoicing and liaison with operations and technology teams to drive improvements.
3. Own gotomarket participate in sprint planning meetings and manage roadmaps and technology initiatives.
4. Use business analytics and voice of the customer feedback to provide insight to all relevant product/project stakeholders to create and drive change to improve the customer experience.
5. Identify opportunities to develop and drive solutions to scale through automation and selfservice.
6. Evangelize business integration vision among multiple Amazon teams and influence them to deliver business specific capabilities.

5 years of working cross functionally with tech and nontech teams experience
5 years of program or project management experience
5 years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements

2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Senior IC

Employment Type

Full-Time

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