Call Center Customer Service Agent
Call Center Customer Service Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Ad: Call Center Customer Service Agent Seronda Network (Detroit MI)
Job Title: Call Center Customer Service Agent
Company: Seronda Network
Location: Detroit MI
Salary: $34000 $55000
Job Type: FullTime
About Us:
Seronda Network is a forwardthinking consulting firm that provides businesses with customized solutions to enhance operational efficiency and strategic growth. Based in Halifax we are known for our clientcentered approach and a culture that values innovation collaboration and personal growth. As part of our expansion we are seeking a proactive and organized Call Center Representative to support our executive team.
Job Description:
Seronda Network We are seeking a dedicated Call Center Customer Service Agent to join our dynamic team. In this role you will serve as the primary point of contact for our customers providing exceptional service and support in a fastpaced call center environment. The ideal candidate will possess excellent communication skills a friendly demeanor and the ability to handle various customer inquiries with efficiency and professionalism.
Responsibilities:
- Answer incoming customer calls promptly and professionally.
- Provide accurate information and assistance regarding products and services.
- Resolve customer issues and complaints with empathy and efficiency.
- Document customer interactions and maintain detailed records in the system.
- Follow up on customer inquiries to ensure complete satisfaction.
- Collaborate with team members to improve service processes and standards.
- Adhere to company guidelines and policies to protect customer data and privacy.
Skills Required:
- High school diploma or equivalent; further education or certifications is a plus.
- Proven experience in customer service or call center environments preferred.
- Excellent verbal and written communication skills.
- Strong problemsolving abilities and attention to detail.
- Ability to handle highstress situations and remain calm under pressure.
- Proficient in using computers and various software applications.
Benefits:
- Competitive salary range of $34000 to $55000.
- Health dental and vision insurance.
- Paid time off including holidays and vacation days.
- Opportunities for career growth and professional development.
- Positive and supportive team environment.
If youre a motivated individual with a passion for organization and administrative excellence we invite you to apply for the Call Center Customer Service Agent role at Seronda
Required Experience:
Unclear Seniority
Employment Type
Full-Time
